Luiza Ursulescu

Experience

• 

  Sutter Health

  Jan 2009 - Jan 2015

  Pharmacy Technician

  - Value Stream Analysis Committee member focusing on analysis of workflows and procedures in order to identify opportunities for improvement and maximize efficiency and productivity- Evaluated workflow processes and created new policies and procedures based on regulatory changes and departmental needs- Designed new pharmacy technician job descriptions to address changes in roles and responsibilities due to hospital expansion and changes in patient population - Served as a member of the Partnership Council which aimed at improving the intra- and interdepartmental communication, organized departmental events, and evaluated staff feedback in order to improve the work environment and employee satisfaction- Provided pharmaceutical care, including procurement, storage, preparation and distribution of medications, chemotherapy products, narcotic infusions, and IV solutions- Performed inventory management functions- Served as principal trainer and super user for all pharmacy systems used across the organization Show less

• 

  COPE Health Solutions

  Jan 2015 - Jan 2019

  Program Manager

  - Implement, develop, and manage workforce development programs at multiple client sites- Provide quarterly training for program participants, manage departmental operations, recruitment activities, and facilitate meetings and professional development workshops- Provide direct supervision and support to site-specific operational staff in executing contractual commitments- Develop and execute a strategic plan, in coordination with operational staff, which addresses program expansion, project development, timelines, status reports, and effective coordination with clients and team members- Conduct quantitative and qualitative analyses to effectively report service line impact to client- Support performance improvement efforts, including assessment of current program operations, data collection and reporting, and execution of dashboard initiatives - Meet with assigned supervisor, COPE Health Solutions executives, and clients to maintain good communication regarding project work, goals, challenges, and expected outcomes- Build and manage relationships with key executives and staff at the client site to ensure the success of the engagement- Ensure compliance with all local, state and federal regulations and ethical standards, as well as COPE Health Solutions employee expectations- Consult for service line metrics development and implementation- Support development of student management Saleforce.com and DNN software solutions, including the agile development of multi-focus functionality- Member of the Quality Assurance committee reviewing proposals, deliverables, white papers, and other business materials Show less

• 

  UC Davis Health

  Jan 2019 - Oct 2023

  - Manage large, complex strategic projects that are at various stages in the project life cycle- Develop project plans and deliverables, manage all project phases, and act as primary contact to project stakeholders- Lead cross-functional teams to implement business process improvement, solve complex organizational issues, and deploy strategic initiatives

  • Sr. Specialist, Business Operations, Strategic Deployment & Operational Excellence

    Jan 2022 - Oct 2023

  • Project Manager, Strategic Deployment

    Jan 2019 - Jan 2022
• 

  UC San Diego Health

  Oct 2023 - now

  Director, Business Operations