
Pankaj Kumar Seth
Desktop Support Enginner

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About me
IT Manager
Education

Rairangpur College
1993 - 2002Bsc Chemistry
Experience

PCS Technologies
Oct 2007 - Oct 2008Desktop Support Enginner Installing and maintaining of Computers and Office Automation products. Served as the initial point of contact for resolution of connectivity and interoperability problems for several thousand dialup users and dozens of LAN users in heterogeneous, multi platform environment - mainly Ubuntu, RedHat, Windows. Besides technical support, performed many functioning aspects of a systems administrator. Supported LAN with printing and Internet. Monitored hardware and software functionality 24/7 to ensure their connectivity and availability. Configured workstations and laptops for new employees. Conducted research on proposed system upgrades and identified potential incompatibilities that led to alternative system purchase. Show less

OSS Technologies
Oct 2008 - Apr 2010Desktop Support Enginner Administration of systems running on Linux 5.0, Ubuntu 10.04, windows Server 2003. Responsible for the entire internal both Linux and windows system including network, workstation, device configuration. To save training time wrote a Unix system administration manual that covered the most common problems that new Unix technicians were most likely to encounter at Cadence. During machine swaps did kernel reconfigurations, data transfers, copied hosts, vfstab, passwd, aliases, dfstab, .rhosts, mail, calendar, crontabs and links between machines. Troubleshot .cshrc and .login configuration problems. Worked with Bourne Shell, BASH, grep etc. For Linux did fdisk, partition magic, boot floppies, LILO, mke2fs, mkswap. Created and maintained change control documentation and procedures for LINUX servers. Was responsible for Linux Desktop Support (Ubuntu) at one of Cadence Design Systems main campuses which had about 400 workstations and was responsible for all trouble tickets the junior System Administrators were unable to resolve there. Taking backup of Windows and Linux Server. Provide Mac OS X support. Show less

Ujjivan Financial Services Pvt. Ltd.
Apr 2010 - May 2012Senior System Administrator Working on Red Hat Enterprise Linux, Cent OS, Ubuntu and Solaries etc. Create customized auto recovery DVD of Ubuntu 10.04 with required packages like firestater, iptables with applied rules, own developed IPSEC vpn connector and many more. Linux server Installation, configuration and troubleshooting NFS, SAMBA, FTP, TELNET & SSH Servers. Installation, Configuration & Administration of DHCP, DNS, APACHE, QUOTA, PXE-Boot, Kick Start etc. Configured the Transparent proxy (SQUID) and Apache Servers in RHEL5 server. Installation oracle10g and Mysql database in Linux operating system. Create databases, tables, and users and give the privilege to particular databases. Used LVM for dynamically extending and reducing partition sizes. For monitoring using Nagios utility and Administration of applications using webmin. Researching and applying technology necessary for Terrace Systems software solution, including: diskless workstation booting, PXE booting and installation of Linux Operating System. Creating and modifying shell scripts to enhance customer support utilities. Lead administrator for scripting, user account creation and maintenance. Responsible for monitoring system performance and capacity on a daily basis. Provided second and third level Unix support. Installation, Maintaining and Administration of Active directory 2003 Server. Create New VPN Package for VPN connection through L2TP IPSec VPN. Install and configure Nagios in Ubuntu Server 10.04. Show less

Ruia Sons Pvt. Ltd.
Jun 2012 - Jun 2013IT Manager• Coordinates a variety of projects and activities for the purpose of ensuring compliance with established guidelines.• Designs technical courses for the purpose of training personnel in the use of computer applications.• Maintains computer hardware and software applications. • Performs personnel functions (e.g. interviewing, evaluating, supervising, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of personnel and achieving objectives within budget.• Manage Linux and Windows Server.• Ensuring that the service provided by the IT Group is fit for purpose and meets both external and internal requirements, including legal compliance and customer expectations. Show less

Vikmans Multimedia India Pvt. Ltd.
Jul 2013 - nowIT ManagerObjectives & Responsibilities • Providing technical assistance to team for better supports to clients• Manage team and send client place for regular maintenance and troubleshooting.• Arrange technical and personal development training for team.• Introducing new technology and software for client.• Manage team work records and analysis for better performance.• Completing all documents and administrative records, fully and accurate.• Developing and maintaining a database of all contacts.• Visit existing customers as a Goodwill visit and/or for Preventive AMC• Troubleshot all technical issues.• Manage Severs, networking devices & all systems with teams. • Prepare daily & monthly report of all IT team & try to improve team performance. Show less
Licenses & Certifications

RHCE
Red Hat
Languages
- enEnglish
- orOriya
- hiHindi
- beBengali
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