Sakeeb Mohamed , MBA/MSc

Experience

• 

  Dialog Axiata PLC

  Dec 2003 - Jan 2011

  • Supervised a team of 20 staff , 24/7 credit & billing activations Started my career as a front liner in 2003 & was elevated as a Team leader for Billing & Credit and Billing at various branches in Colombo

  • Supervisor /Coordinator - Billing Activations & Credit Modifications – Group Billing

    Sept 2006 - Jan 2011

  • Team leader - Frontline Group Credit & Billing

    Dec 2003 - Sept 2006
• 

  ICFAI

  Jan 2010 - Jan 2012

  Student
• 

  Dialog Axiata PLC

  Nov 2011 - now

  Responsible for managing the overall value chain of retail post-paid customer. Retail product management and create go to market strategies. Managing of all postpaid retail channels while planning & implementing strategies to increase quality sales for growth in retail segment in order to maximize revenue Multi play products and strategy - Was responsible to drive & increase the multi play penetration among key product offerings of Dialog. By using existing sales arms, new digital platforms & also by increasing overall value to end customer. KEY FOCUS AREASRetail product management Responsible for segment profits and maintenance of monthly profitability dash boardsDesign & implement new products for market need Identify customer needs & Attract new customersCustomer retention & Improve customer experienceMaintain Regional view of the customer baseDrive revenue maximization initiatives Sales channel management (Review and monitor & increase channel performance) • Act as the bridge & single point of contact between the Business and IT in three major system implementations • Manage cost reduction/technological improvement Projects From Business Control end (Credit, Billing & Business Control )

  • Product Head - Prepaid , Mobile Business Strategy

    May 2022 - now

  • Manager - Postpaid Mobile Retail Business

    Apr 2021 - May 2022

  • Assistant Manager - Mobile Post Paid retail Business

    Jan 2018 - Apr 2021

  • Assistant manager - Mobile Post Paid retail and Multi Play Product & Strategy

    Apr 2017 - Dec 2017

  • Specialist - Product management , Mobile Post Paid retail Business

    May 2015 - Oct 2017

  • Senior Executive - Mobile Post Paid Retail Business

    Apr 2013 - May 2015

  • Senior Executive - CRM,Billing Systems & project management - Group Business Operations

    Nov 2011 - May 2013
• 

  University of Vocational Technology

  Mar 2021 - now

  Lecturer

  Visiting Lecturer - Hospitality management SubjectsHospitality TechnologyEcommerce