Margot Hy

Experience

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  株式会社松秀

  Oct 2022 - Nov 2023

  Reservations Agent

  ・Ensures reservation hotlines are always attended.・Responsible for assisting and identifying customers’ service needs to finalize their desired booking. ・Updates and maintains reservation records promptly in accordance with guests' booking confirmations.Simultaneously, specialize in handling international customers and clients from OTAs such as Expedia, Agoda, Booking.com, etc. through various communication platforms.

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  Ritsumeikan Asia Pacific University

  Jan 2023 - Jun 2023

  Global Competency Enhancement Program (GCEP) is a specialized training program provided by Ritsumeikan Asia Pacific University (APU) that caters to the professional development needs of young individuals who are currently employed. The TAs at the university campus are comprised of individuals from many fields and backgrounds, who come together to enhance their knowledge in a diverse and multicultural atmosphere under the guidance of expert academics.

  • Teaching Assistant

    Nov 2021 - Jun 2023

  • Global Competency Enhancement Program Peer Teaching Assistant

    Jan 2023 - Feb 2023
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  NOVA Co. Ltd

  Mar 2023 - now

  English Instructor

  ∙ Develop and provide comprehensive English language lessons tailored to the needs of Japanese students from elementary through high school.∙ Conduct English language classes for Japanese employees, contributing to their professional development and facilitating workplace communication.

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  （株）公文教育研究会

  Aug 2023 - Sept 2023

  English Immersion Hours Group Leader

  ・Facilitating group sessions focused on immersing students in the English language, utilizing various teaching methods and materials to enhance language acquisition and fluency.・Assessing and tracking the progress of students, providing feedback, and adjusting instructional strategies to meet the diverse learning needs and levels of students in the group.

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  Technoprobe

  Aug 2023 - now

  ∙ Ensure adherence to SOPs by auditing processes, verifying equipment use, and reviewing all operational manuals for the latest updates.∙ Monitor new specifications from Italy, documenting and reporting any procedural non-compliance.

  • SOP Auditor

    Nov 2024 - now

  • Technical Support

    Aug 2023 - Nov 2024