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Christopher Piccione

Company Owner

651 followers

Greater Boston

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Timeline
About me
Management | Technical Support Supervisor, Savant Systems
Education
- Johnson & Wales University
  2016 - 2017
  Criminal Justice/Safety Studies
- Cape Cod Community College
  2016 - 2018
  Associate's degree Information Technology
- Cape Cod Community College
  2023 - 2024
  Associate's degree Business Administration and Management, General
- Dennis-Yarmouth Regional High School
  2012 - 2016
  High School Diploma
Experience
- New View Clean
  Apr 2017 - now
  Company Owner
  Manages operations, leading a small team, and ensuring clean and sanitary work environments for clients.
- Savant Systems
  Jan 2020 - now
  Worked closely with product and software partners to understand and document the functions and limitations of networking and product solutions. Assisted in developing and practicing repeatable processes performed by the Support team for troubleshooting products, software and networks. Providing clear instructions and coaching to others, while sharing feedback to peers and process to management. Provided solutions via excellent customer service and technical support, following established company practices and guidelines. Show less
  - Technical Support Supervisor
    May 2021 - now
  - Technical Support Specialist
    Jan 2020 - May 2021
Licenses & Certifications
- Google Project Management: Specialization
  Google
  Nov 2023
  View certificate
- Securities Industry Essentials (SIE)
  FINRA
  Apr 2025
- CompTIA A+
  CompTIA
  Apr 2017
- Insurance Producer (Life, Accident & Health)
  Commonwealth of Massachusetts
  Aug 2025
  View certificate