Roxie Nielsen

Experience

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  Balanced Body, MD

  Sept 2021 - now

  Patient Coordinator

  -Design a welcoming atmosphere by providing professional and friendly customer service -Evaluate patients’ specific preferences while scheduling and booking appointments to build a seamless experience -Establish long-run planning for staffs schedule and special events, optimizing coordination and benefits for the team-Deliver prompt assistance to phone calls and emails to boost customer satisfaction and retain a 70% patient retention rate

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  Salon Pettíne

  Oct 2021 - now

  Cosmetologist

  -Analyze and problem-solve for customized hair colors and styles to fulfill clients’ wishes and needs -Utilize time management skills to satisfy desires of three+ clients per day, establishing a timely booking system and process to decrease waisted time-Create unique and thoughtful experiences tailored to each guest, increasing guests loyalty-Collaborate with beauty professionals and integrate new techniques to enhance a versatile skillset