
Constance "Connie" Garnes
Advertising Consultant

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About me
Student Support Services Program Manager: Morehouse School of Medicine
Education

University of the Rockies
2011 - 2013Master of Arts (M.A.) Psychology with a Specialization in Mediation and Conflict Resolution Graduated
Michigan State University
2006 - 2010Bachelor's degree interpersonal communicationActivities and Societies: Delta Sigma Theta Sorority Inc.

Michigan State University
2006 - 2010Bachelor of Arts Communication; Interpersonal Communication; Organizational and International CommunicationActivities and Societies: Delta Sigma Theta Sorority Inc. Epsilon Epsilon Chapter, 2009- 2010, Sgt. At Arms I*Q Dance Team, 2006- 2010, President and Head Choreographer Advantage, 2008-2009, Communication Coordinator Dream Team Lady Leaders, 2007-2009, Member Michigan State University Upward Bound Program, 2007, Mentor Ronald McDonald House, 2006-2007, Volunteer
Experience

Tribune Company
Jul 2010 - Jul 2011Advertising Consultant• Maintained and grew professional relationships with a focus of attaining company goals as well as prospecting for potential clients.• Responsible for overseeing all aspects of print and online recruitment advertising for my specific market.• First to achieve sales while training, this had formerly not been done within the last three years.• Consulted with dealer partners to determine their business needs and offer the best utilization of the products and services offered.

Ashford University
Jan 2011 - May 2016• Recruited, coached and managed a team of diverse individuals utilizing principles of individual and group behavior.• Produced and presented weekly resource reports to executive management outlining production trends for monthly and quarterly planning. • Built a best-in class team to support the overall recruitment of traditional and non-traditional students in multiple markets across the United States while staying within WASC and FERPA guidelines.• Established divisional culture initiatives to increase job satisfaction and morale while mutually benefiting the university’s objectives.• Collected and analyzed data trends while developing effective training presentations to increase staff productivity.• Responsible for over managing over 1.3 million in University resources while consistently achieving allotted annual budget.Human Resources/Payroll• Utilized ADP to Verify and approve employee hours, vacation and sick time for payroll purposes.• Responsible for employee LOA and FMLA tracking for benefit approval and distribution.• Conducted compliance related investigations and interviews to ensure employees were in accordance with company policy. Show less
Enrollment Services Manager
Dec 2011 - May 2016Lead Admissions Counselor
Jan 2011 - Dec 2011

Generation NEXT
May 2016 - Jun 2017Director Of Procurement• Developed the company’s first new hire onboarding and training program, which decreased the company's learning curve by 60%.• Increased company’s monthly revenue by meeting clearly defined individual and team sales targets while managing company accounts. • Negotiated contracts with multiple vendors.• Developed monthly plans to promote new products to the target market in order to increase company procurement.Talent & Acquisition Payroll Duties• Responsible for full-cycle talent acquisition process.• Evaluated potential candidate’s interest level, visa status, salary range, relocation needs, and basic qualifications. Evaluated employment factors such as job experience, education, skills, training, fit with the company, and future potential.• Grew an extensive pipeline of potential candidates through referrals, social media and information interviews in order to build ongoing relationships with a 'ready-to-go' candidate pool.• Verify employee hours, vacation and sick time for payroll purposes using Paychex.Assist HR with advisement on benefits. Show less

Preferred Healthcare Staffing
Jun 2017 - Jul 2018Senior Healthcare Recruiter• Demonstrated effective interpersonal communication skills to represent the company at national conferences and job fairs order to establish relationships with new healthcare professionals and clients.• Worked side by side with the Director of Sales and Director of Marketing to help launch new branding initiatives for the company.• Responsible for sourcing, prescreening and evaluating healthcare professionals experience, qualifications and references for placement with client facilities nationwide.• Utilized negotiation skills and income evaluation to determine the compensation contract terms and placement of healthcare professionals while consistently exceeding company budget.• Assist in training and supervising healthcare recruiters and junior healthcare recruiters. Show less

Academic Partnerships
Jul 2018 - Apr 2022Enrollment Performance Specialist• Identify skill gaps and provide personalized development coaching for employees to maximize potential while improving performance.• Collaborated with leadership to create training materials that met specific needs for new hire classes, by providing call reviews, role play training, demonstrations, on-the-job training, and webinars.• Responsible for facilitating a high touch experience to increase student success through diligent follow up calls and advisement. • Leveraged company resources to implement database management strategies and standard operating procedures for each assigned University. • Utilized effective communication strategies to enroll and orient new students into the University while consistently exceeding recruitment measures. Show less

Morehouse School of Medicine
Mar 2022 - nowProgram Manager: Office of Educational Outcomes, Assessment & Accreditation• Develop and implement strategic assessment plans for student support units to enhance student achievement and align with the institution's goals and mission.• Collaborate with faculty, administrators, and other stakeholders to ensure assessment initiatives prioritize student success and meet institutional and accreditation standards.• Prepare comprehensive reports on assessment findings, highlighting student performance and presenting actionable insights to key stakeholders, including faculty, administrators, and accreditation bodies.• Provide training and support to faculty and staff on assessment methodologies, data interpretation, and the use of assessment tools to improve student outcomes.• Utilize company resources to implement effective database management strategies, ensuring accurate data entry and standard operating procedures to support student success at each assigned university.• Acted as a liaison between student support units and students, facilitating touch point conversations, focus groups, and collaborative efforts with the Student Government Association to enhance the student experience and improve success rates. Show less
Licenses & Certifications
- View certificate

Learning Excel Desktop (Office 365/Microsoft 365)
LinkedInMar 2021 - View certificate

Productivity: Prioritizing at Work
LinkedInMay 2020
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