
Jenafer Jackson
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About me
SSVF Case Manager at Volunteers of America Midwest
Education

Ivy Tech Community College-Fort Wayne, IN
2004 - 2008AS Criminal Justice and Corrections
Indiana State University
2007 - 2010BS Criminology
Experience

Indiana State Parole
Aug 2008 - Dec 2008Intern Observe urine drug screens on a random basis, maintain drug test records, and adhere to chain of custody. Entering offender contact data into Online Computerized Management System (OCMS) Conducted individual weekly meetings with offenders on an independent basis in office and in the field. Assisted officers with revocation recommendations. Filed all court related documents with the Clerk of Courts, Prosecutors Office, and Defense Attorney offices. Attended and assisted with sex offender placements and containment team meetings with mental health vendors. Attended re-entry court and accurately documented outcome of hearing in OCMS database. Show less

Allen County Adult Probation
Jan 2009 - Aug 2009Intern Observe urine drug screens on a random basis, maintain drug test records, and adhere to chain of custody. Entering offender contact data into Oracle Management Systems (OMS). Attended daily courts, made initial contact with offenders, and gave offenders location information. Conducted pre-sentence interviews/investigations and assisted with pre-sentence recommendation and report. Engaged in individual weekly meetings with offenders on an independent basis. Assisted with orientation to probation meetings. Assisted officers with revocation recommendations. Filed all court related documents with the Clerk of Courts, Prosecutors Office, and Defense Attorney offices. Show less

Clark County Work Release
Mar 2010 - Jul 2011Corrections Security Officer Explained policies and procedures to offenders. Reviewed and maintained daily log activities in database. Administered breathalyzer to offenders as required and conducted observed urine drug tests on a random basis maintaining drug test records. Reported unusual or unruly behavior, securing or physically restraining offenders, and implementing disciplinary action. Utilized handcuffs, belly chains, and leg/ankle restraints. Maintained interior and exterior security of Community Corrections facility, including monitoring surveillance cameras and activities of offenders and searching detainees for weapons and/or contraband. Transported offenders to court hearings, substance abuse treatment programs/facilities, and medical facilities. Show less

US Census Bureau
Mar 2010 - Jul 2010Geography Clerk Geocoding addresses utilizing Topologically Integrated Geographic Encoding and Referencing (TIGER) data line. Digitizing map spots on a 1:100,000 scale maps. Updated and integrated TIGER data line entering accurate data. Utilization of satellite imaging to create digital layers and produce accurate Geographic Information Systems.

US Census Bureau
Apr 2012 - Jan 2014Statistical Telephone Interviewer Captured and collected data, examined, verified, coded and computed data, documents, or responses obtained during information collection activities. Interpreted data from a standardized form. Provided administrative support for field assessors and enumerators. Entered data collected accurately into web based application database. Conflict resolution support and intervention during hostile data collection processes.

Volunteers of America
Sept 2014 - now Develop and maintain healthy business relationships ensuring successful employment for clients. Communicate effectively with community partners, vendors, and agencies. Create formal training and develop individualized employment plans for each client, including measurable actions and timelines. Meeting regularly with clients, documenting progress or regress, conduct case reviews, and keying program database entries as required. Refer eligible clients to training programs that fit their occupational interests and individual aptitudes. Develop individualized employment and benefit plans to address barriers, such as, mental health, substance abuse, housing, social services, and legal aid. Show less Maintain chronological written records of events that occur during the shift. Monitor entrance to facility and answer telephones. Monitor visitor activities. Administer Breathalyzer tests to clients entering facility. Control contraband in facility through general observation, personal belongings and room searches. Direct and assist with any emergency response to the facility by the police, fire department, or other emergency responders. Intervene in crisis situations; to assess and de-escalate a crisis, and determine the level of care necessary to meet the individual’s needs. Communicate effectively both verbally and in writing with a broad variety of people, including clients, visitors, team members and management. Show less
HVRP Case Manager
Nov 2016 - nowSecurity Officer
Sept 2014 - Nov 2016

Volunteers of America Mid-States
Oct 2018 - nowSSVF Case Manager
Licenses & Certifications

Conflict Resolution
Clark County Government
CARF
Volunteers of America of IndianaFeb 2015
CPR/AED-Adult & First Aid
American Red CrossApr 2011
Traumatic Brain Injury (TBI)
U.S. Department of Veterans AffairsFeb 2015
Volunteer Experience
Helper
Issued by Headstart on Aug 2011
Associated with Jenafer Jackson
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