Robert Mwendwa

Experience

• 

  Gelian Hotel

  Oct 2016 - Dec 2016

  Maintained every electrical and sound equipment and I did any electrical work that was available. To maintain, repair and connect both electrical and sound devices.

  • Maintenance

    Oct 2016 - Dec 2016

  • Maintenance

    Oct 2016 - Dec 2016
• 

  HipHop Culture (Homeboyz Radio)

  Jun 2019 - Feb 2020

  Social Media Manager

  Helped in Social Media marketing of the show that happened each and every single Saturday from 7-9pm. Made ads for the show plus being a medium of communication between the audience and the host.I also contributed on the discussions on air from time to time when the need of me doing so raised.

• 

  UnKut Africa

  Jan 2020 - now

  Artist Manager

  The Point of Contact between UnKut and Artist

• 

  Optica

  May 2023 - now

  1. Leadership and Team ManagementSupervise and lead the branch team, including sales executives and support staff.Foster a productive work environment, ensuring team alignment with company goals.Conduct regular performance reviews and provide coaching and mentoring.2. Sales and Customer ServiceDevelop and implement strategies to achieve sales targets and branch revenue goals.Monitor customer service delivery to ensure excellent client experiences.Address customer inquiries and resolve complaints to maintain brand reputation.3. Operational ManagementOversee day-to-day branch operations, ensuring efficiency and compliance with company policies.Manage inventory levels, monitor stock, and ensure timely replenishment.Ensure the branch complies with health and safety regulations.4. Financial ManagementPrepare budgets and analyze financial performance reports for the branch.Identify opportunities for cost control and revenue optimization.Handle cash flow, including daily sales reconciliations and banking processes.5. Marketing and Business DevelopmentCollaborate with the marketing team to execute local promotional campaigns.Build and maintain relationships with customers and corporate clients.Identify market trends and propose strategies to attract more customers.6. Reporting and CommunicationSubmit regular performance reports to senior management.Communicate updates, policy changes, and business strategies to the team.Act as the liaison between the branch and the head office.7. Training and DevelopmentOrganize training sessions to improve staff knowledge of eyewear products and services.Keep the team updated on new product launches and industry trends. Show less

  • Branch Manager

    Oct 2024 - now

  • Sales Executive & Eye Wear Consultant

    May 2023 - Jan 2025