Erica Funke

Experience

• 

  Caixa Econômica Federal

  Apr 1998 - Feb 2000

  Collections Specialist

  * Minimize potential losses on delinquent loans by contacting the borrowers and insurers to work toward resolution of the delinquency in accordance with departmental and legal guidelines.* tracing accounts for possible leads to find customers information and contact them.* Analyze customer's situation and collateral risk to present alternative solutions including forbearance plans, repayment plans, modifications, assumptions, pre-foreclosure / short sales, and deed in lieu; assist in identifying, negotiating, and pursuing the appropriate loss mitigation option. Show less

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  Volkswagen do Brasil

  Feb 2000 - Feb 2003

  Director of Finance and Human Resources

  - HR responsibilities - collections- reimbursements- finance

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  Metronome Hospitality Group

  Sept 2004 - Jan 2016

  Customer Service Operations Manager

  - site inspections- customer satisfaction assurance- events management (800+ guest events)- contract issuing- collecting payments for events- networking- post event quality assurance.

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  LAS MARGARITAS MEXICAN RESTAURANT

  Feb 2009 - Nov 2011

  Manager of Operations

  Overseeing closeout of registersRunning Micros Reports Responsible for inventory and purchasing from suppliersInterview New Hires Scheduling Overseeing general costumer satisfactionResponsible for menu building for food items and exclusive restaurant beverage items

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  US Air Force Reserve

  Aug 2014 - May 2024

  In this career we move patients globally through C-17, C-130, KC-135 aircrafts.We set the aircrafts into an ambulance/ hospital setting and keep patients comfortable and stable for movement.We serve patients and passengers meals and brief on safety and egress.professional licenced with the national registry of EMT basic as well as CPR and AED licences. experienced at inpatient and outpatient settings, great understanding of all around patient care. Currently at the logistics department, involved with technology, aerial movement, vehicle, cargo and mail movement along with other classified items, currently holding 10+ vehicle clearance for operation. Also work with different softwares for movement of cargo and passenger in our aerial ports.Constantly training not only logistics and aerial movement but also leadership skills. Twice received Commander`s award for academic excellence.proud to serve!

  • medical evacuation technician

    Oct 2016 - May 2024

  • Customer Service and Logistics journeyman

    Aug 2014 - Oct 2016
• 

  Arezzo&Co

  Aug 2015 - Apr 2017

  Multilingual retail Logistics Coordinator

  • Oversee shipments coming from manufacturer in Brazil.• KWI, RLM, STICHLABS, SHOPIFY.• Process EDI orders coming in from major retailers.• Managing Inventory• work closely with wholesale department, retail and ECOMM for product distribution. • RAs and credit memos.• manage all logistics needs of our Madison avenue retail store and Beverly drive store.•logistics operations, system and policies implementation.

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  Air National Guard

  May 2024 - now

  Emergency Medical Technician
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  Manatee Memorial Hospital

  Nov 2024 - now

  Registered Nurse

  ED NURSE