Nataliya Trufeva

Experience

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  Iberostar

  Apr 2011 - Oct 2011

  Front Desk Agent

  • Ensures all check-ins and check-outs run smoothly and that all cashiering transactions are processed correctly.• Liaises with key departments- in particular with Reservations, Finance, Housekeeping, Food & Beverage.• Assists guests in all their needs throughout their stay.• During night audit issues reports summarizing the day’s trading activity and other necessary reporting.• Follow ups, and records outside line requests from certain departments.• Assumes full responsibility of own cash float Show less

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  Taxback.com

  Feb 2013 - Aug 2014

  Documentation specialist

  • Checks the accuracy of the data, provided from the customers.• Fills all the details for tax returns, needed from the agency.• Prepares calculations of the taxes.• Submits the documents to the relevant tax office.• Responds to customer queries.• Takes part in various administrative projects.• Supports her managers in some of their daily tasks.

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  Interoute

  Sept 2014 - Mar 2016

  Off-Net Quotes Tool, Data Administrator

  • To add to and update the pricing and lit building data obtained from Carriers for the Off-Net Quotes Tool for Sales (ONQT) • Maintain existing data in ONQT through updating current pricing, location and technical details • To help keeping the related documentation up-to date • Work with Off-Net Quoting Systems Specialist to obtain standard and firm prices for input into the quoting tool (ONQT) • In addition to pricing data (including discount schemes), input OLO Product SLA and technical details into ONQT, as required • Reflect the obtained inputs/updates in ONQT through direct uploads to the system including all its platforms (Development, Staging and Production environment) • Administer non-quote data in ONQT (Addresses, Users, Suppliers’ contacts) • Perform data cleansing tasks within the ONQT database • Report to Off-Net Quoting Systems Specialist on all changes made to ONQT Show less

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  GTT

  Mar 2016 - Jan 2022

  Act as first point of contact, escalations and support for big projects for Regional Sales.To create shortest information channel between Sales and Quoting team and own and maintaining relationship with them.To provide regular reports about Quoting requests and success rate of provided quotes for regional Sales teams.Lead the process of preparing the written rules based on best practice and adopt them in a whole process.Working actively to support Sales, Carrier Management and Sales Engineers to find new Vendor for specific for the country services and implement it into the systemTo coordinate activities of Quoting Managers to meet the settled deadlines and provide best quote options.Facilitate training with a focus on uploading complex/large deals in the quoting tool and host daily clinic calls with deal and teams.On behalf of the sales force and sales engineering, obtain and administer tail pricing for a specific set of regions to be allocated according to the needs of the team to locations off-net to the GTT backbone and Metro networks.Day-to-Day relations with Vendors aiming to get Competitive quotes on time for Vendor Products aligned with the Technical requirements for the end customer Product Solution.Align End customer technical solution and GTT Product with the Vendor Tail Technical Requirements, thus identifying the most suitable Vendor products to be quoted.To be the first point of escalation on quote request – i.e chasing, communicating with Vendors regarding quotes.To negotiate prices (i.e. to seek reductions when quotes are confirmed and prior to order, to obtain discounts on bundled deals) with Vendors.Knowledge of Local Access Network Technologies and Transport Technologies (SDH, MPLS, Ethernet,xDSL, IP, FTTx)Knowledge of the Relevant Carrier Marked – Vendors, Vendor Products, Regulation, Available access technologies.Performance of the Vendors in terms of Pricing: Service Delivery and Service Assurance. Show less • On behalf of the sales force and sales Engineering, obtain and administer tail pricing for specific set of regions to be allocated according to the needs of the Team to locations off-net to the Internet backbone and Metro networks.• To be the first point of escalation on quote request – i.e. chasing, communicating with OLOs regarding quotes.• To negotiate prices with OLOs.• Focus on timeliness of tail quotes, accuracy of quote and RFS dates, and balancing best tail price, delivery timescales and suppliers quality.• Assist in maintaining a database of quotes provided, to ensure we are able to estimate budgetary cost where speed is essential and to track same and/or similar request coming in from different parties.• Assist with any additional administrative requirements when required.• Manages the day to day relationship with the 3rd Party Suppliers under the supervision of the Off-net Pricing Manager• Major bids inner and inter team coordination.• Daily relationship with Carrier Commercial Operations team, Service Delivery teams, Sales, Sales Engineering and Products, Bid Management team and Regional Operations. Show less

  • Quoting Manager Lead

    Apr 2019 - Jan 2022

  • Off-Net Pricing Specialist

    Mar 2016 - Apr 2019
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  Atos

  Jan 2022 - Jul 2023

  Reporting Analyst
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  Eviden

  Apr 2023 - Jul 2023

  Reporting Analyst
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  ICON plc

  Jul 2023 - now

  Reporting & Analytics Analyst