Linda Greenthaner

Experience

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  Elcam Inc.

  Jan 1986 - Jan 2009

  Plant Manager

  Managed an sister site in Clearfield, Pa, - three shift operation with 125 FTE. Plan, organize, direct and run optimum day-to-day operations to exceed our customers' expectations. Increase production, assets capacity and flexibility while minimizing unnecessary costs and maintaining current quality standards and on-time deliveries. Implement strategies in alignment with strategic initiatives and provide a clear sense of direction and focus while effectively allocating resources and fully utilizing assets to produce optimal results. Share a trusting relationship with workgroup and recruit, manage and develop plant staff. Collect and analyze data to find places for improvement and decrease overtime. Show less

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  Curves

  Nov 2003 - Dec 2010

  Owner

  Owner/Operator of Curves Health, Wellnes, Fitness Center for Women. Hire and Train a staff of 6, Manage all facets of the business - P&L, Advertising/Marketing, AP/AR, Purchasing, Inventory, Promotions, Membership Retention (100+ active members) Administer support to staff and CRM management

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  Utilities & Industries

  Jan 2009 - Jan 2011

  Production Manager

  Plan, organize and control production to ensure that goods are produced efficiently, on time, within budget and to the highest quality standard. Determine material and resources required to meet production targets. Make decisions about equipment use, maintenance, modification and procurement. Set product quality standards and monitor for compliance. Prepare and maintain production reports, estimate costs, set and manage production budgets. Adhere to all health and safety procedures.

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  Amphenol Advanced Sensors

  Jan 2011 - now

  Customer Care Manager

  Manage a Team of 10 directly and indirectly support our Customer Care Teams in England, Germany, Korea and China to ensure synergy throughout the organization. Supporting the requests of over 1500 customers including large OEM's in transportation, medical and industrial sectors, Utilize internal systems for continuous process improvements, Drive the implementation of proactive processes with collections, Manage backlog and drive bookings to meet customer requests and business deadlines, Work with cross-functional areas to guarantee world class service, Execute applicable procedures and other documentation for customers, Train new hires, Manage EDI and other web bases customer portals, Provide insight into sales activities of new and existing accounts, Handle requests for field account managers, Process customers concerns and review negative reports and bring to positive resolution, Develop systems and processes that track and optimize productivity and standards, metrics and performance targets to ensure effective return on assets, Organize issues and progress reports for weekly staff calls with Tijuana, Puerto Rico, India, Europe and Asia. Manage projects and initiatives assigned to customer care department to assist business to meet their goals and objectives. Show less