Juliana Celorrio

Experience

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  IBM

  Mar 2008 - Jun 2018

  IBMWintel Project DispatcherAllianz, FFIC (Fierman’s Fund Insurance Company) (03/2017 - 06/2018)Achievements/TasksMain contact between project managers, customer and Intel technical team. Dispatch and follow up RFS Wintel projects, builds, decommissions, server upgrades, migration projects. In this position, I enhanced my communication skills, leadership and resolution of conflict. Show less IBMRFS Project ManagerBaxter(06/2015 - 03/2017)Achievements/TasksProject focal point in charge of SOW approval, tracking development, technical team members engagement and project plan implementation. Execution, builds, decommission and monitoring of UNIX/Wintel Midrange Servers. Successful project delivery to the client with constant communication, providing quality deliverables to stakeholders and Human Resources. I gained organizational aptitudes sharpening my ability of handling multiple projects simultaneously. Show less IBMQuality AnalystHitachi, Baxter, Allianz & FFIC (Fireman’s Fund Insurance Company)(08/2012 - 06/2015)Achievements/TasksAnalyze defects experienced by accounts to drive quality improvement. Apply defect prevention methodology across accounts through root cause analysis (RCA) under ITIL framework. Investigation to ensure full root cause is identified and solutions are applicable across accounts globally. During this time, I improved my abilities to face issues and focus on creative thinking and solution finding. Show less IBMEngagement Management Support OfficeHilton, General Motors, DOW Chemical, Mead Johnson & Macy's(02/2010 - 08/2012)Achievements/TasksProject assistant and PM back up. Processing and monitoring purchase orders, capital planning and vendor discounts. Booking and coordination of labor services. Budget forecasts and billing procedures. Gross profit analysis. Transition between contracts. Preparation of weekly metrics reports. Management and resolution of contingencies. Show less

  • Project dispatcher

    Mar 2017 - Jun 2018

  • Project Manager

    Jun 2015 - Mar 2017

  • Quality Analyst

    Aug 2012 - Jun 2015

  • Engagement Management Support Office

    Feb 2010 - Aug 2012

  • Hardware Asset Management specialist

    Mar 2008 - Feb 2010
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  First Data Corporation

  Aug 2019 - now

  Infrastructure Project Manager

  Manage project scope and project changes through the change management process. Generate metrics and provide regular briefing and dashboards to senior management on the performance of the ongoing infrastructure projects.Work with customer and technical resources to develop project plans, detailing work break down structures and identify critical path.Provide performance review input and development recommendation for team members, as well as continues improvement feedback to improve services and process.Knowledge of project management tool, such as project charter, work breakdown structure, performance metrics. Show less