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Paula O Brien

Paula O Brien

Customer Advisor

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location of Paula O BrienIreland

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  • Timeline

  • About me

    Account Manager at Volkswagen Financial Services Ireland

  • Education

    • IIB

      2006 - 2006
      Certificate Consumer Credit

    • University College Dublin

      2010 - 2017
      QFA Professional Diploma in Financial Advice

      Final exam due for completion

    • National University of Ireland, Galway

      -
      BCOMM

    • The London Institute of Banking & Finance

      2021 - 2021
      Automotive

      Certificate for Automotive Finance Specialists (CertAutoFS)

  • Experience

    • Ulster Bank

      Jan 1998 - Dec 2003
      Customer Advisor

    • Windsor Motors

      Jan 2004 - Jan 2006
      Business Manager

    • MSL Ltd

      Jan 2006 - Jan 2008
      Business Manager

    • Joe Duffy BMW

      Jan 2008 - Oct 2008
      Business Manager

    • Frank Keane Blackrock

      Oct 2008 - Dec 2016
      Business Manager

      My role is to maximise the profitable sales of finance and insurance products and assist in the closing of vehicle sales by providing finance products as an aid to selling and enhancing the overall customer experience. Through close management of our CRM system, I help to ensure that all leads where possible are converted to sales. I make sure that Company F& I policies are followed by all staff when using finance and insurance products and that Sales Management, General Management and other front line sales staff are kept abreast of developments in the finance and insurance market. Show less

    • Opel Vauxhall Finance

      Jan 2017 - Oct 2022
      Account Manager

    • Volkswagen Financial Services Ireland

      Oct 2022 - now
      Account Manager

  • Licenses & Certifications