Katarzyna Sapała-Piszczek

Warsaw, Mazowieckie, Poland

624 followers

Timeline
About me
Life Claims & Personal Injuries Department Manager | Change Ambassador at Allianz Polska
Education
- Wyższa szkoła bankowości, finansów i zarządzania im. prof. romualda kudlińskiego w warszawie (olypmus)
  -
  Bachelor's degree banking and finance
- Sgh warsaw school of economics
  -
  Podyplomowe studia dla menedżerów sektora usług finansowych i ubezpieczeniowych
- Bournemouth university
  -
  Ma in financial services
- Ican institute
  2023 - 2024
  Management
Experience
- Pko bp bankowy pte
  Mar 2000 - Feb 2001
  Customer service assistant
- Aviva poland
  Mar 2001 - Jun 2022
  - Payment Service Section Manager
    Jul 2020 - Jun 2022
  - Premium Collection Section Manager
    May 2019 - Jun 2020
  - Contact Center Manager
    Sept 2014 - Apr 2019
  - Customer Service Specialist
    Mar 2001 - Sept 2014
- Allianz polska
  Jul 2022 - now
  Life claims & personal injuries department manager
Licenses & Certifications
- Predictive customer analytics
  Lynda.com
  Nov 2017
- The essential elements of predictive analytics and data mining
  Lynda.com
  Nov 2017
- Design thinking: customer experience
  Lynda.com
  Nov 2017
- Certificate of systems thinking competency
  Lean competency system
  Feb 2019
- The data science of economics, banking, and finance, with barton poulson
  Lynda.com
  Nov 2017