Michael Awosika, PMP, CBAP

Experience

• 

  Airtel Nigeria

  Dec 2010 - Jul 2012

  Call Centre Agent

  Resolve customer complaints, requests and enquiries via phone.

• 

  First Bank of Nigeria Ltd.

  Nov 2012 - now

   Improve the value chain scheme designed for Business Unit customers (at first level), ensuring effective monitoring of its execution. Identify potentials in new relationships and assist in creating strategic alliances consistent with the Bank’s commercial objectives, thus ensuring the Bank’s market share of the Value Chain business is deepened. Accelerate customer acquisition and cross-selling, leveraging data analytics and technology to grow collections across the entire value chain of corporate clients. Show less

  • Product Manager, Wholesale VCM (Corporate)

    Jan 2023 - now

  • Team Lead, Customer Acquisition, Personal Banking

    Jul 2020 - Jan 2023

  • Product Manager, Schools and others

    Mar 2019 - Jun 2020

  • Product Manager, Flour, Sugar & diversified products

    Feb 2016 - Mar 2019

  • Relationship Manager, IBG Value Chain Management

    Aug 2014 - Feb 2016

  • Front Office Consultant

    Nov 2012 - Aug 2014