Experience

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  Smurfit-stone container corporation

  Jun 1990 - Nov 1998

  Payroll / accounts payable clerk

  Payroll Clerk-Cashier Retrieved timesheets from Papermill Supervisors throughout the millVerified and calculated time, coding pay, garnishments, etc. and entered payroll data into the AS400 for 800+ employeesPrinted and forwarded payroll checks to be disbursedProcessed operating fund checks, petty cash expenses, and travel and entertainment reimbursementsMaintained MS Excel spreadsheets on accumulative data for year-end reporting (i.e. petty cash usage, sales force travel and entertainment data, payroll garnishments, etc.)Cross-trained in billing, switchboard, and mailroom dutiesSenior Accounts Payable ClerkMatched invoices, purchase orders and receiving, and entered invoice data into the corporateAccounts Payable system for paymentCommunicated efficiently and effectively with all internal and external customersCompleted special projects as required to assist the Controller and Assistant Controller with financial and cost accounting analysisTrained temporary and full-time employeesReceived a merit raise to Senior Accounts Payable Clerk Show less

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  Southern guaranty insurance company - general casualty insurance company

  Nov 1998 - Apr 2005

  Financial analyst/rate filing analyst

  Financial AnalystUpdated MS Access with rate changes monthly through LAN accessDeveloped and maintained templates used to roll-up financial results and balance sheet information for reporting to Credit Suisse, Wintherthur, Switzerland (parent company)Improved processes to increase the level and quality of service provided to internal and external customersAnalyzed and evaluated the efficiency and effectiveness of financial information using Annual Statements, Insurance Expense Exhibits, Statutory Underwriting Reports, Business Activity Reports and ImageRight software for all rate analyses requested by management making recommendationsMaintained, gathered, and compiled Premium Impact Reports for financial justification and indicated need for rate changesRate Filing AnalystExtracted, analyzed and evaluated data from Annual Statements and other financial statements to be used in rate filing and managerial decision-making for rate change justificationMaintained, gathered, and compiled actuarial records in Reserve Pro software containing actuarial tables for deterministic modelingPrepared and filed rate, rule, and form filing changes with the Department of Insurance in 8+ statesEntered data into a Rate Comparison program and tested rate changes against personal and commercial insurance policies in a non-live environmentEntered and updated cancellation tables in WINS system Show less

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  Georgia-pacific llc

  Apr 2005 - Jan 2006

  Accountant ii

  Analyzed and evaluated accounting transactions, financial statements and account reconciliationsPerformed month-end closing transactions in the AS400, comparing subaccounts, making corrections to account balances and adjusting the ledger for monthly transactionsPrepared monthly management reports reflecting current financial positionAssisted in the preparation and review of annual standards (spending plans/budgets)Prepared and maintained SOX documentation required of a publicly traded companyAided external auditors in locating documentation, personnel, and suitable working areas and supplies needed to support their assignmentOther adhoc projects Show less

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  H & r block

  Jan 2006 - Aug 2010

  Tax professional ii

  Provided individual income tax return preparation services for new and returning clientsProvided other services related to tax return preparation (i.e. recommending improvements to documentation procedures for future returns, methods to reduce tax liabilities in the future, information about current and future deductions, and how life-events and saving for retirement will affect future returns)Communicated in a pleasant and unbiased manner with the Internal Revenue Service, co-workers and diverse clientsMaintained, gathered, and compiled tax documentation in H&R Block tax software as responses are received in person or data entry from support documentationsPrinted and/or electronically processed tax returnsCollected payments via cash, check or an electronic paymentProcessed closing procedures and locked the office nightly Show less

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  Alfa insurance company

  Feb 2006 - Jul 2012

  Internal auditor

  Verified and analyzed economic transactions and financial representations evaluating the adequacy and effectiveness of internal controlsLed small teams of auditors on service center audits reviewing 80 to 100 assigned service centers per year over 3 states (AL, GA & MS)Analyzed and evaluated methods and techniques concerning the efficiency and effectiveness of operationsReviewed Home Office functional activities based on current policies and procedures (claims processing and documentation, Actuary SOX compliance reviews, customer dividend disbursement reviews, pension recipients and calculations reviews, and detected a $5.8m fraud committed by an insurance agent)Reviewed affiliated companies (Alfa Vision and Alfa Alliance)Prepared and reported audit findings to Senior Management and the Audit Committee making recommendations for improvements to current methods and proceduresMaintained, gathered, and compiled records of audit results for future referencePosition requires travel (20% +) Show less

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  United acceptance, inc.

  Sept 2012 - Nov 2013

  Senior internal auditor

  Assisted the Chief Audit Executive in building an new Audit DepartmentCreated and maintained a Risk Register and Engagement Log (physical & electronicResearched Federal policies and regulations making recommendations to remain compliantBuilt and managed a Governance, Risk and Compliance program for current and future federal and state regulatory agency research in all 50 statesParticipated in Red Flag meetings with Executives, Senior Management and Chief Audit ExecutiveAnalyzed and evaluated methods and techniques concerning the efficiency and effectiveness of operationsAnalyzed, prepared and reported audit findings to Senior Management and the Audit CommitteeCoordinated, managed and led a team of auditors and non-auditors through an evaluation of company processes for expansion of previously written proceduresCreated flowcharts of current workflows using MS Visio and ExcelGathered, evaluated, prepared and reported on the adequacy and effectiveness of internal controlsMaintained, gathered, and compiled records of audit results for future referenceCommunicated effectively with internal and external customers of Internal Audit (Owners/Executives, Management, Employees, Regulators and Software Providers) making recommendations for improvements to current methods and proceduresTested Artsyl DocAlpha software built specifically for United Acceptance, communicating issues and errors with domestic and international software personnel for correction Show less

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  Pfmi professional facilities management inc.

  Nov 2013 - May 2014

  Director of account audit & analysis

  Liaison between Senior Management and client ($5m contract account) establishing and maintaining an effective relationshipMade accounting entries and ensured delivery of timely and accurate Repair and Maintenance billing and reporting through QuikCall and ServiceChannel workorder driven, cloud-based softwareExtracted report data based on Oracle GL Accounts, including CapEx projectsMaintained, gathered, and compiled records of financial transactionsMonitored customer-related activities and controls by completing financial audits against established budget and risk targets, contributing to forecasting and budget-setting processesPrepared vendor account reconciliations and aging reportsRecommended short and long-term strategies per my conversations with clients and vendorsAnalyzed and evaluated methods and techniques to issues and studies concerning efficiency and effectiveness of customer-related operationsOversaw a support staff delegating work, processing timesheets and overtime according to company proceduresSelected and performed interviewsCommunicated effectively with internal and external customers (Federal Regulators, Contracted Clients, Owners/Executives, Management, Employees & Software Providers)Ensured conformance with Standard Operating Procedures, company policies and procedures, and other guidancePosition required travel to New York every 6 to 8 weeks Show less

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  Fema

  Jun 2014 - Aug 2014

  Logistics support specialist

  The Federal Emergency Management Agency (FEMA) is an agency of the United States Department of Homeland Security whose primary purpose is to coordinate the response to a disaster that has occurred in the United States and that overwhelms the resources of local and state authorities. FEMA also provides services for territories of the United States, such as Puerto Rico. The only exception to the state's gubernatorial declaration requirement occurs when an emergency and/or disaster takes place on federal property or to a federal asset, for example; the 1995 bombing of the Alfred P. Murrah Federal Building in Oklahoma City, Oklahoma, or the Space Shuttle Columbia in the 2003 return-flight disaster.While on-the-ground support of disaster recovery efforts is a major part of FEMA's charter, the agency provides state and local governments with experts in specialized fields and funding for rebuilding efforts and relief funds for infrastructure by directing individuals to access low interest loans, in conjunction with the Small Business Administration. In addition to this, FEMA provides funds for training of response personnel throughout the United States and its territories as part of the agency's preparedness effort. Show less

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  Aflac

  Nov 2014 - now

  Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best known brands. Aflac has been recognized by Fortune magazine as one of the 100 Best Companies to Work For in America for the sixteenth consecutive year in January 2014 and as one of America's Most Admired Companies for the thirteenth year in March 2014.

  • Business Quality Manager

    Apr 2021 - now

  • Business Quality Consultant

    Oct 2017 - Apr 2021

  • Internal Auditor

    Nov 2014 - Oct 2017