Talk to sales Try for Free
Darren Watt

Darren Watt

Team member

Followers of Darren Watt320 followers
location of Darren WattPalma, Balearic Islands, Spain

Connect with Darren Watt to Send Message

Connect

Connect with Darren Watt to Send Message

Connect

  • Timeline

  • About me

    TXC Team Manager at Tui at TUI

  • Education

    • Glasgow Caledonian University

      2005 - 2010
      Bachelor of Arts - BA History and Politics 2:1 (Hons)

  • Experience

    • Whitbread

      Sept 2004 - Sept 2007
      Team member

    • Coral

      Sept 2007 - Jan 2012
      Manager's Assistant

    • Nationwide Building Society

      Jan 2012 - Jan 2015
      Customer Service Representative

    • TUI

      Jan 2015 - now
      Service Delivery Team Manager at Tui

      My current responsibilities include getting the best out of our teams to ensure that the guests that we have will receive a fantastic holiday experience. I contribute to this via coaching in customer service skills and resolution of complaints, people handling skills and delivering new to role trainings for our staff. I am also responsible for the sales trainings delivery throughout the seasons as well constant refreshers on a weekly basis on this topic. My resort teams have delivered over 1 million Euros turnover every calendar year, achieving targets as well as individual recognition. I have worked in destinations such as Mallorca and Gran Canaria delivering success, and I am currently working in our Contact Centre providing Worldwide support to our colleagues. Mostrar menos

  • Licenses & Certifications