Experience

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  Self employed

  Mar 1987 - Jan 2018

  Web design, development, training and mentoring

  • Design and develop over 50 websites for various industries• One-on-one training and mentoring on: office applications, database integration, web related technologies, e-commerce, website usability and testing, navigation, design issues

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  Computer solutions

  Sept 1995 - Nov 1995

  Pc technician

  • Computer and software sales• Custom building computer systems including hardware (empty case up) and software installations • Organizing inventory of spare parts and constructing working systems which were made available for sale to clientele-- increasing total company assets by 2% instead of the loss associated with the disposal of those old parts • Performing upgrades and repairs - developing excellent troubleshooting skills• Assistant to CEO • Forecasting project completion dates and facilitating project completion by prioritizing tasks Show less

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  Www.sewnicetooquilts.com

  Jun 1998 - Jul 2006

  Web developer

  • Sole contributor during full development cycle• Original design, coding, and maintenance of 15 page website, photos, content, and ordering page• Later updated to Flash animated home page

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  Www.brainbench.com

  May 2000 - Jun 2000

  Exam validator

  • I was responsible for “testing the test” • Aiding in creation of an exam for the Apache server platform • Reviewing questions and answers for web based exams • Providing comments and change requests

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  Technomic publishing company, inc

  Jun 2000 - Aug 2000

  Webmaster

  • Planning and installation of first Windows 2000 Server in the company domain • SQL Server 7, IIS 5, Source Safe, Visual Studio, Site Server Commerce Edition, Service packs • Maintenance of B2B site • Creation of website for new FlavorWorks program • Conducted needs analysis for the new company web site • Redesign of the existing web site and several sub-sites • Templates, Mockups, Visual InterDev, Photoshop, Acrobat, Office Suite and Development Tools

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  Quadnet communications

  Jul 2000 - May 2001

  Programmer/illustrator

  • Creation of database-driven automatically generated 3-page customer web sites • Database driven customer mirror sites • Graphics and navigation for the Quadnet website • Flash-based CD-ROM for distribution of ISP software • Back-end Integration of existing payment processing/billing database system with this ISP website -enabling greater customer interaction with the site • Mock-ups and demos• Visual displays to illustrate key concepts • Dreamweaver, Flash/ActionScript, Director, Fireworks, Photoshop, ASP /VBScript, SQL server, JavaScript Show less

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  Berkeley computer training

  Jul 2000 - Aug 2002

  Instructor

  • Teach web related technologies including Photoshop and web scripting• Taught over 5600 students in the greater Philadelphia area• Up to 12 adults per class• Conduct customized workshops• Accredited curriculum• Creating visual displays to illustrate key concepts• Classroom setup

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  Progressive publishing company, inc

  Aug 2000 - Sept 2000

  Powerpoint designer

  • Created a professional training program including video, visuals, spoken soundtrack .• Assisting in creation of Industrial Safety Computer Based Training course • Designing Power Point Slides to provide uniformity of course look and feel • Creating custom clip art • Animations • Power Point, Photoshop, Image Composer

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  Chi institute

  Sept 2000 - Oct 2000

  Instructor

  • Teaching Internet Information Server 4 • Overview of the TCP/IP suite • Class of six adult students • Final testing • Classroom computer setup and security

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  The chubb institute

  Sept 2000 - Aug 2001

  Instructor

  • Instructor-led, hands-on training• Tutoring• Accredited curriculum• 5 topics• Aid in development of new curriculum

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  Www.buybucks.org

  Feb 2001 - Aug 2002

  Web developer

  • Full life cycle development of an 800+ page Online Business Directory• Initial design, navigation structure, content• Sole coder and test lead for the project• Built sites and provided image editing for clients

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  Rohm and haas

  May 2001 - Jun 2001

  Intranet developer

  • Collaborate with department head on needs assessment, content placement, and design preferences• Create a 100 page department intranet• All graphics including original art for the home page• Forms• Templates• Flyers• Mock-ups

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  Twinridges landscaping

  Aug 2001 - Mar 2014

  Web site designer

  • Sole contributor for full life cycle development, from conception to taking the site live• 6 page online brochure-type website; converted 6 years later to a full Flash-based site• Provide training in use of graphical landscaping software

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  Skillpath seminars

  Sept 2001 - Jun 2003

  Instructor

  • Maintain an average trainer score of 92% approval• Taught over 8600 students nationwide• Instructor-led, hands-on training• Seminars up to 150 attendees• Conferences up to 3000 attendees• On-site classes• 30+ topics taught• Continental and international travel• Create customized curriculum• Sell books and other materials

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  New horizons computer learning center

  Sept 2001 - Jun 2003

  Instructor

  • Instructor-led, hands-on training • Advanced level Excel.

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  Mountain home afb training and ed center

  Aug 2003 - Sept 2006

  Network administrator and pc technician

  • Provide coordination and problem resolution assistance to staff and US Air Force network administrators to assure that mission specific applications function properly• Install, configure, manage, and maintain a 52 node Ethernet network used for all Military testing on base• PC moves, additions, changes, network connectivity• Create and administer new user accounts and Exchange server setup• All patches, updates and backups• Design, develop, recommend, and install, new networking infrastructure• Routers, switches, 3 servers including a firewall and a DHCP server• New classroom setups including overhead projectors, wireless gyro-mice and SmartBoards• Provide training as needed on MS Office products as well as proprietary applications• Coordinate and setup all satellite-based training courses on base Show less

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  First to file

  Jun 2007 - Sept 2007

  Project manager

  • Use Agile development to plan the full life-cycle development of an upgrade to existing software which securely tracks patent information and allows for research information sharing among departments in very large environments

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  Quick computer services

  Jul 2007 - Jul 2009

  Instructor

  • Maintain an average trainer score of 96% approval• Taught over 6200 students in the Treasure Valley, ID• Design, develop and provide training for a full featured database to track student enrollment including full reporting, data entry and integration with other Microsoft Office applications• Design, develop and provide training for a full featured database to track client computer status as they came in for repairs including full reporting, data entry and integration with other Microsoft Office applications• Instructor-led, hands-on training ~ Microsoft Office: Word, Excel, PowerPoint, Access, Outlook, Vista, Time Management, Business Writing (full listing attached)• Curriculum development ~ 30 books written (one provided with each class)• New facility floor plan design, including electrical and networking• Classroom design and computer setup including network wall jacks and 26 computer setups• Design and maintain 2 websites for this company and several of their clients. Show less

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  Boise state university

  Aug 2008 - Dec 2011

  Technical assistant

  • Create a tracking database and website to provide a searchable resource to find the location of videos and other media used by Boise State University Professors in class• Java Tutor• Researched options for cross-device and cross-browser mobile application development• Recorded Camtasia Tutorials• As part of a group develop a Joomla based website to track and enforce member adherence to regulations governing required review of documentation. We also developed a survey application for the nominal group technique• As part of a group complete a small Drupal site Show less

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  Harris information technology services

  Mar 2011 - Jul 2012

  Technical representative ii

  • Administrator for the largest network on Earth, serving over 750,000 U.S. Navy and Marine Corps personnel and Department of Defense contractors who use over 350,000 computers to keep operations running smoothly.• First line of technical support for all software, hardware, peripherals, and printing devices• Install, configure and troubleshoot various software and hardware including network connectivity• Maintain servers and local Microsoft Windows systems• Administer user accounts• System administration services to include file servers, blackberry users, LAN/WAN, active directory, and exchange accounts• Receive and resolve trouble calls, interface with users, identify and resolve problems, escalate unresolved trouble tickets (Remedy ticketing system and SM7 [ITSM]) as appropriate and track calls• Local and remote desktop support• Support VPN access Show less

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  Apex

  Jul 2012 - Aug 2012

  Technical representative

  • Administrator for the largest network on Earth, serving over 750,000 U.S. Navy and Marine Corps personnel and Department of Defense contractors who use over 350,000 computers to keep operations running smoothly.• First line of technical support for all software, hardware, peripherals, and printing devices• Install, configure and troubleshoot various software and hardware including network connectivity• Maintain servers and local Microsoft Windows systems• Administer user accounts• System administration services to include file servers, blackberry users, LAN/WAN, active directory, and exchange accounts• Receive and resolve trouble calls, interface with users, identify and resolve problems, escalate unresolved trouble tickets (Remedy ticketing system and SM7 [ITSM]) as appropriate and track calls• Local and remote desktop support• Support VPN access Show less

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  Harris it services

  Aug 2012 - Jan 2018

  • Prepare and conduct Enterprise Change Control Board meetings for top leadership to inform, discuss and vote on requests for change (RFCs) that would affect regional ONE-Net resources and systems.• Track and facilitate locally generated RFCs from inception through enterprise elevation and completion. Software used includes BMC Remedy, CMPro, DADMS and SharePoint.• Create, maintain and report on a SharePoint-based repository of information about past, ongoing and planned projects. Tracked projects are for the entire Middle East region and include SPAWAR projects, planned building construction, command moves, IT infrastructure, memorandums of understanding, interconnection agreements, testing of new software and upgrades, and anything else that would require authorizations to proceed. Data included are correlated tracking numbers used between multiple different systems, power requirements, planned rack locations, contact data, status, and planned start and finish dates.• Create and maintain the department Knowledge Management databases. Assist with documenting and fine-tuning standard operating procedures, process flow diagrams, FAQs, etc. for the operation, maintenance, and continuity of the Plans and Projects department. Show less Administrator for a critical forward operations network for the U.S. Navy.• Build and develop internal and external customer relationships and manage customer expectations. • Write and coordinate public announcements for visibility to the widest possible audience in our region.• Utilize available tools and procedures to restore ONE-NET Service Level outages.SharePoint Administrator• Administrator and developer for two separate SharePoint 2007 setups, each in a three tier architecture (MOSS) with the ability to support 200,000 users total in our region.• Ensured proper backups were working and recoverable.• Coordinate with counterparts in two other regions to ensure consistency within the enterprise. This includes sharing development efforts.• Other responsibilities: content developer, security, site collection permissions, training, and all other tier 3 support. Training Manager• Develop the new employee training program, current employee skills development programs for five departments and tracked activities of over 60 highly skilled people to ensure contractual compliance and develop new skills in key areas.• Develop and publish over 2,000 articles in our knowledgebase, used by other regions, internal administrators and service desk staff to assist callers. Show less System Administrator• Tier 3 support for service desk Remedy incidents and problems including all software, interoperability and Windows server issues.• Ensured that servers are in compliance with requirements (IAVA/Bs), using Security Content Automation Protocol (SCAP) checklists and VMS to ensure that all servers and network devices are in compliance and properly hardened.• Ensure hundreds of servers and server services (AVS) are network devices (AVN) are available.• Create, manage and administer user accounts in Active Directory, MS Exchange and BlackBerry Enterprise Server• Managed four Exchange 2007 clusters and three Exchange 2003 systems supporting 12,000 users total.• System administration also includes these servers: file, LUNs, Exchange farms, data stores, print, MS ISA firewall, WebShield, proxies, reverse proxy, CommVault, BackupExec, SQL, Internet Information Services (IIS), Active Directory, System Center Configuration (SCCM) support, Cisco Identity Services Engine (ISE), SolarWinds, VMWare hosts and more than a hundred virtual servers. Show less

  • Procurement Specialist

    Nov 2014 - Jan 2018

  • Sharepoint Administrator and Training Coordinator

    Jul 2013 - Oct 2014

  • System Administrator II

    Aug 2012 - Oct 2014
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  Csra inc

  Jan 2018 - Jun 2021

  Configuration management analyst

  • Prepare and conduct Enterprise Change Control Board meetings for top leadership to inform, discuss and vote on requests for change (RFCs) that would affect regional ONE-Net resources and systems.• Track and facilitate locally generated RFCs from inception through enterprise elevation and completion. Software used includes BMC Remedy, CMPro, DADMS and SharePoint.• Create, maintain and report on a SharePoint-based repository of information about past, ongoing and planned projects. Tracked projects are for the entire Middle East region and include SPAWAR projects, planned building construction, command moves, IT infrastructure, memorandums of understanding, interconnection agreements, testing of new software and upgrades, and anything else that would require authorizations to proceed. Data included are correlated tracking numbers used between multiple different systems, power requirements, planned rack locations, contact data, status, and planned start and finish dates.• Create and maintain the department Knowledge Management databases. Assist with documenting and fine-tuning standard operating procedures, process flow diagrams, FAQs, etc. for the operation, maintenance, and continuity of the Plans and Projects department. Show less

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  Leidos

  Jul 2021 - now

  Sharepoint engineer

  We are about to transition from a localized installation of SharePoint to the cloud! I’m so excited to be using all new tools!