Arthur Ingraham

Arthur ingraham

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  • Timeline

  • About me

    Senior Technical Product Manager at Northwestern Mutual

  • Education

    • University of wisconsin-parkside

      -
      Bachelor of arts - ba music
    • University of wisconsin-milwaukee

      -
      Lean office certificate engineering/industrial management
  • Experience

    • Kenosha unified school district

      Sept 2009 - Aug 2010
      Educational assistant

      Discuss assigned duties with classroom teachers in order to coordinate instructional efforts.Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.Tutor and assist children individually or in small groups in order to help them master assignments and to reinforce learning concepts presented by teachers.

    • Cline hall agency

      Jun 2010 - Sept 2011
      Insurance agent

      Customize insurance packages to suit individual customers, covering a variety of risks.Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.Develop marketing strategies to compete with other individuals or companies who sell insurance.Perform administrative tasks, such as maintaining records and handling policy renewals.

    • Aaa

      Sept 2011 - Feb 2012
      Sales and service agent

      AAA membership and insurance professional specializing in providing service and insurance solutions tailored to meet a clients needs. These membership and insurance products / services are provided by AAA and its affiliated insurance companies.

    • Northwestern mutual

      Feb 2012 - now

      Benefits Value Stream Lean / Agile Coach -Key Responsibilities:Leads projects and process improvement efforts across multiple operational teams at Northwestern Mutual. Partners with executive staff to influence, coach, and mentor individuals at various levels in the organization to achieve results and promote and sustain a process improvement culture.Benefits Value Stream Robotic Process Automation Lead - Key responsibilities:Partner with business leaders and subject matter experts to understand the end to end process while identifying any automation blockers and the suitability of the process for automation.Calculate automation % and FTE benefit and build effort estimatesPresent summary of findings to the client and walk them through to-be design of the automated process.Works closely with development team to ensure requirements are accurately mapped and suitable for development. Show less Processes policy change paperwork for complex changes including but not limited to: plan changes, amount increases/reductions, additional benefit attachments and terminations, change in policy date, CompLife changes, and Unscheduled TIB increases as a result of term conversion or APB election. Underwrites policy change requests. Support financial representatives and field staff by answering questions regarding in-force policy changes.Offers field staff with solutions to keep contracts in force as well as presents opportunities for potential policy growth. Show less

      • Senior Technical Product Manager

        Jul 2020 - now
      • Process Excellence Consultant / Robotic Process Automation (RPA) Lead BVS

        Jun 2017 - Jul 2020
      • Continuous Improvement SR Specialist

        Jan 2015 - Jun 2017
      • Portfolio Change Team Lead

        Oct 2014 - Jul 2015
      • PC LAN Representative

        May 2013 - Jul 2015
      • Portfolio Change Specialist

        May 2014 - Oct 2014
      • Senior Portfolio Change Representative

        Feb 2012 - May 2014
    • Tailored fx

      Sept 2013 - Jan 2017
      Design engineer and product development

      Tailored Effects (TFX) sprung out of a successful Kickstarter campaign with 100% of profits contributing towards an international adoption. Moving forward from the campaign TFX has now transitioned into it's own entity. TFX holds to the relentless pursuit of end-user-inspired innovation, building the highest quality products available with the artist in mind along every step of the way. I am a founding member and I am responsible for circuit design, PCB design, production, and marketing.

    • Epigaze a u d i o

      Jan 2015 - Jan 2021
      Circuit design engineer & product development

      Responsible for circuit development, accounts management, PCB design, Parts Sourcing, Production, and Marketing.

  • Licenses & Certifications

    • Lean office

      University of wisconsin milwaukee
      Oct 2016
    • Safe 4.0 agilist

      Scaled agile, inc.
      Dec 2016
    • Almi

      Loma
      May 2013
    • Safe 4.0 product manager / product owner

      Scaled agile, inc.
      Apr 2017
    • Six sigma black belt

      Expertrating inc.