Experience

• 

  Phs compliance

  Aug 2012 - Aug 2015

  Sales and account management

  Pro-active new business internal Account Management, focused on selling pre-planned maintenance services into SMEs and corporates across Scotland, Yorkshire, and the North East. Responsibilities included: - Exceeding monthly sales targets circa £30,000 - Pipeline management of over 500 new customers - Ensuring data feed is maintained, - Performance analysis - Performance improvement plan implementation - Training and reporting into the management team

• 

  Sandhills east

  May 2017 - Aug 2017

  Sales and account management executiv

  Full-time Sales and Account Management Executive during Summer between first and second year at university. Tendering advertising space in the largest agriculture, plant, and farm machinery equipment magazines globally, along with online and social media presence.Managed customer portfolios with hundreds of machines, created adverts to go to print on a weekly deadline, and negotiated prices of machinery with customers to make equipment attractive to potential buyers.B2B and B2C negotiations was vital in building relationships with national contractors looking to update fleets and sell large amounts of equipment. Show less

• 

  Whistle punks urban axe throwing

  Aug 2017 - Nov 2019

  Assistant venue manager

  Began as an axe-throwing instructor to support my time at university. I was promoted twice within 12 months to Senior Instructor and then to Assistant Venue Manager. As AVM, I hired, trained, and motivated a team of 14 instructors to deliver exceptional customer experiences needed to meet revenue expectations from Head Office based in London (in excess of £500,000 in year one, and in excess of £750,000 in year two.)In an environment with extreme potential for danger and injury, I delivered expert training to instructors to ensure customers felt that they were in complete control of their safety and full enjoyment of the activity.I built an environment within the Manchester branch that cultivated staff empowerment, where they directly contributed and felt responsible for the success of the venue. This involved monthly team meetings, training, building and decoration of the venue, and a voice when making decisions that changed business operations.I combined this with writing regular blog posts and website copy for the firm, which attracted new customers to the sport. I created articles detailing the first-hand experiences of our axe-throwing League members to grow the first competitive scene within the UK.In doing so, it generated interest across the UK where we opened additional venues, and we were able to become Europe’s largest and most successful axe-throwing company, with Manchester being the highest rated by customers on Trip Advisor Show less

• 

  Futureprove

  Aug 2019 - Oct 2020

  Insight, propositions and strategy manager

  Undertaking audience, competitor and landscape research, developing audience propositions and then creating and fulfilling project plans to incite responses across customer-facing platforms to drive organic business growth.

• 

  Creative minds - south west yorkshire nhs foundation trust

  Oct 2020 - Jun 2022

  Project co-ordinator

  I create and develop unique project approaches, focusing on facilitating social inclusion and engagement, by working in partnership and networking with statutory and voluntary sector agencies.I specialise in building relationships and communities through shared interests in creative projects and hobbies. This is to provide lasting support which addresses all aspects of health health and well-being; including mental health, suicide and self-harm.

• 

  Defib store ltd

  Jun 2022 - now

  Strategic marketing officer