Experience

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  Computer data networks

  Dec 1990 - Dec 1991

  Technical support exec
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  Emirates airline

  Jan 1992 - Jun 2010

  Senior manager - it infrastructure & facilities

  Key responsibilities: Managed a budget of AED 100 million and led a team of 200+ resources as a Senior Project Manager for IT infrastructure and facilities.Recognized with multiple accolades for consistently delivering complex projects on time and within budget.

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  Freelance it consultant

  Jun 2010 - Jun 2011

  It consultant / project manager
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  Hamad international airport

  May 2011 - Jul 2013

  Key responsibilities:Implemented a redundant Fiber Ring across the airport campus, connecting 22+ facilities and stakeholders, ensuring reliable communication among key entities.Established a strong IT Network link using dark fiber between the New and Old Airport, facilitating seamless IT Business Services.Executed a comprehensive initiative to eliminate single points of failure in Power, Fiber, Data Network, SAN Infrastructure, and CCTV/Access Control systems, resulting in a significant improvement in airport system availability from 98% to an exceptional 99.982%.Selected to participate in an international Audit of IT Infrastructure &Assets across 30 facilities, demonstrating expertise in managing complex infrastructure environments. Show less

  • Manager - Technology & Infrastructure

    May 2011 - Jul 2013

  • Project Manager - IT Infrastructure & Electronics

    May 2011 - Nov 2011
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  Pacific controls

  Apr 2015 - May 2016

  General manager - it & ciso

  Key responsibilities:Led the largest Tier III Data Centre Facility & Operations in the UAE, ensuring seamless and efficient operations.Obtained ISO 27001 certification for the data center, demonstrating a strong commitment to information security management.Improved incident Service Level Agreement (SLA) adherence from 99% to an impressive 99.982% through proactive measures and daily reviews.Enhanced recovery times for complex incidents, increasing overall efficiency and effectiveness of incident management processes.Oversaw asset management to achieve high availability while optimizing resource allocation and minimizing inventory holdings.Standardized IT Asset procurement for cost savings of 15% through bulk purchases and economies of scale.Established a robust security operations center, implementing advanced security solutions such as LogRhythm, QRadar, RSA, and Intel McAfee.Played a pivotal role as the Design & Architecture approver for IoT &Cloud initiatives, ensuring alignment with strategic objectives and best practices. Show less

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  Etisalat

  Jul 2016 - Jul 2019

  Senior manager - data center infrastructure (tier iii dcs)

  Key responsibilities:Supervise and manage multiple teams including Facility (Electro Mechanical), Operation, IT, Security (physical & Cyber), Procurement, Finance & HR.Maintain continuous availability of the Tier III Data Centre, ensuring a flawless 100% uptime record for hosted clients.Enforce compliance with industry standards and regulations such as Uptime, ISO 27001, ISAE 3402, PCI-DSS, Leeds, etc.Manage operational, financial, and legal aspects of the infrastructure.Provide regular reports to the Board and government entities, offering insights into performance and overall operation health. Show less

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  Moro

  Aug 2019 - now

  Senior manager - data center infrastructure management

  Key responsibilities: Monitor operations, manage facilities and ensure physical security of multiple Tier III data centers.Maintain continuous availability of Tier III Data Centers, ensuring uninterrupted uptime for hosted clients.Ensure compliance with industry standards and regulations such as Uptime, ISO 27001, ISAE 3402, PCI-DSS, Leeds, etc.Manage financial, operational, and legal aspects of the infrastructure.Lead selection and implementation of Building Management Systems(BMS) and Data Centre Infrastructure Management (DCIM) solutions.Streamline and automate facility management maintenance schedules toimprove efficiency.Provide regular performance and operational reports to the Board andgovernment authorities.Develop and publish Request for Information (RFI) and Request forProposal (RFP) for the first solar-powered Green Data Center at MBRSolar Park in Dubai.Oversee the selection process for a consultant and design/build contractorfor a 100MW data center project at the solar park.Lead the solar park data center project in collaboration with the consultant and contractors. Show less