Experience

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  Gateway

  May 1998 - Aug 1998

  Help desk technician

  --Helpdesk technician (‘98). Took on a summer job to answer phone calls and attempt to resolve first level computer issues. Logged tickets and escalated calls to second level support as necessary.

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  Computer sciences corporation (csc)

  Aug 1998 - Feb 2004

  System administrator

  --System Administrator (’03- ‘04). Obtained TS/SCI and a Lifestyle Poly and moved to Maryland. Began working at Fort Meade as a System Administrator, updating workstations, installing peripherals, and solving many IT related issues. Volunteered to help with patching systems over the course of a weekend to resolve a potential hack attack from a foreign entity. Volunteered to maintain the inventory for all IT components necessary for the site.--Lotus Notes Transition Specialist (2000- ‘03). Promoted to a Lotus Notes Transition Specialist where I began traveling to advise and assist with transitioning newly acquired companies and their IT infrastructure into the IT infrastructure for CSC.--Palm Pilot/Lotus Notes Administrator (‘99). Promoted to assist with Palm Pilots and Lotus Notes integration onto the Palm Pilots. Assisted users with any issues with their Palm Pilot mostly consisting of Synchronization between the Palm Pilot and Lotus Notes.--Helpdesk technician (‘98). Answered phone calls and logged tickets into Remedy. Due to exceptional customer service skills, was quickly (within 6 months) promoted to one of three people who would answer the "Bat Phone," responsible for calls from the CEO (of Phillips 66/Conoco) and his office, exclusively. Show less

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  Perot systems government services

  Feb 2004 - Oct 2005

  Domain administrator

  --Domain Administrator/Team Lead (’04-’05). Administered Active Directory and Group Policy. Performed regular backups using ArcServe Backup tools and monitored/assigned work tickets using Remedy. Interviewed potential employees, assisted in resolving team conflicts and assigned work duties to team members using Remedy. --System Administrator (’04). Sole administrator for 3 directors (separate directorates) and their staff. Performed system updates, and standard maintenance on over 75 workstations. Performed standard operations and maintenance on file and print server. Maintained RAID-5 Controller, swapping out drives and maintaining User Access Control. Maintained permission and functionality of Print servers for all directorates. Show less

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  Expert consultants inc

  Oct 2005 - Aug 2007

  Senior operations analyst

  --Senior Operations Analyst (’05-’07). Administered Dell 2850’s, F5 BIGIP machines, Cisco routers and a KVM Switch. Performed standard operation and maintenance on Autonomy, WebLogic LDAP and system updates to the server software and hardware. Stood up a helpdesk to support the software package our software team developed. Implemented and integrated telephony and ticket tracking tools.

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  Computer sciences corporation (csc)

  Aug 2007 - Apr 2009

  System engineer principle leader

  --Linux Administrator (’09). Short term learning project to improve my Linux skills. Upgraded 3 Solaris servers and provided operations and maintenance. --Junior Data Analyst (’08-’09). Worked on proposal team data mining information for the team to use to produce quality candidates, policies, and procedures, based on the customers Request for Proposal (RFP) needs.--System Engineer (’08). Provided operations and maintenance for production systems. Used VMware to build and maintain virtual servers. Installed tape backup system, and battery backup system. Performed standard operations and maintenance on domain controllers, DNS, DHCP, Active Directory, File Sharing, MS Exchange, ARCserve backup software, etc. --System Engineer Principal Leader (’07). Performed standard operations and maintenance on a Lotus Notes 7 Development system. Updated configuration files and namespaces for the servers and workstations. Show less

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  Njvc, llc

  Apr 2009 - Jul 2015

  Field service engineer

  --Field Service Engineer/ Team Lead (’09-’15). Provided 24/7 support to Full Motion Video (FMV) customers. Provided operations and maintenance on 30 workstations, and 20 servers. Upgraded workstations and servers to include an HP Blade system, 4 conventional Dell PowerEdge 2950’s and HP SAN. Maintained General Dynamic’s MAAS (Multimedia Analysis & Archive System) application & database. Supported RemoteView, FalconView, ArcGIS, and others to ensure all analysts were able to analyze maps, terrain, and images without flaws. Learned and used PowerShell to write multiple scripts for repeatable tasks. Used Microsoft Scheduler to run scripts on a regular basis. Maintained Active Directory and Group Policies to ensure proper access for each user. Manages SCCM and WSUS to keep systems up to date and configured properly. Performed backups using Backup Exec and a Dell Powervault LTO 3/4 Tape Library. Maintained Aminos featuring multiple video feeds and their ability to display to any one of the fifteen 46” LCD’s or any one of the 50 monitors. Show less

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  Lockheed martin

  Jul 2015 - Mar 2022

  System integration analyst

  --System Integration Analyst, Stf. (’15-’20). Managed IT operations and staff to provide operations and maintenance on 4 separate networks. Administered over 100 workstations and servers: Dell PowerEdge servers, Quantum Scalar i40 Tape Library, several legacy pieces, including 2 IBM Personal Computer AT 5170’s, Compact Professional Workstation XP1000’s and others. Maintained Active Directory permissions, group policies, DNS, etc. Installed and maintained McAfee ePO on a closed network. Researched and installed new software packages, vulnerability updates, performed system upgrades, ran SCAP compliance checks and applied appropriate STIG updates. Managed licensing, configurations and system updates using SCCM and WSUS. Used VMware, vCenter, vSphere, and Horizon to build and maintain multiple systems on multiple networks. Wrote and applied scripts using PowerShell and SQL for certain repeatable tasks. Ensured all systems generated the greatest productivity at the lowest cost. Performed weekly system security audit scans, supervised the implementation process for all software and collaborated with off-site team members in testing new applications to ensure government regulated functional requirements were met. Maintained internal websites and databases for account billing, oversaw all vendor communication, liaison duties between Lockheed management and customer security representatives. Unified technical efforts between Lockheed Martin and other contractors in the building who supported the same customer. Show less

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  Akira technologies

  Mar 2020 - Jul 2022

  Subject matter expert

  --Subject Matter Expert III/Team Lead (’20-’22). Provided support for engineering and design for server environments and provided solutions with emphasis on virtualization and emerging technologies including OEM-engineered systems for the Oklahoma City Air Logistics Center. Provided analysis and recommendations for server-based engineering solutions to include optimization, integration, and system recovery initiatives. Used VMware, vCenter, vSphere, and Horizon to build and maintain multiple systems. Provided analysis and evaluation of next generation computing technologies. Reviewed, completed, executed, and supported the Ecosystem in the critical review of enterprise initiatives to support or prepare for new, diverse, or increased workload, including IT technologies, processes and procedures that maximize profits and minimize spending. Conducted research on new and emerging industry IT architecture capabilities and developed updated enterprise technology baselines. Managed timecards, monthly status reports, specific issues related to our site, including on-boarding, and departures of employees. Show less

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  Gunnison consulting group, inc.

  Jul 2022 - now

  Project manager

  --Project Manager (’22 -). Consolidate and integrate existing data warehouses, data marts, and applications into a single Integrated Enterprise Data Warehouse. Manage project duties such as project commitments, communications with sponsors, stakeholders. Lead the planning, implementation, and introduction of projects for new systems and technologies. Manage multi-disciplined IT, software development, and graphics development teams. Develop and maintain Gant charts to optimize project deliverables, personnel assignments, and timelines. Communicate and coordinate deliverables with various stakeholders across multiple organizations. Manage teams to ensure deliverables are achieved on time. Work with waterfall, agile and hybrid methodologies.--Proposal Personnel Approach Manager (’23). Managed the candidacy for personnel for the NMMES (Navy Maritime Maintenance Enterprise Solution) proposal. Checked hundreds of potential candidates resumes against requirements set forth in the RFP. Collaborated with proposal team regarding progress of potential personnel and how each candidate would fit into the overall proposal approach. Also did some data mining for the past performance and finance teams. Show less