Experience

• 

  Tata consultancy services

  Sept 2012 - Nov 2014

  Working as a manual tester.Working in Agile Methodology,scrum environment.Testing includes the testing of US payroll application.Was appointed as a Test lead for the same application US Payroll Application in Android and Ios platform.Received many appreciations for my work.Deep and extensive knowledge in Manual, Mobility, Automation Testing.Comfortable writing Sql Queries.

  • System Engineer

    Sept 2013 - Nov 2014

  • Assistant System Engineer

    Dec 2012 - Aug 2013

  • Assistant System Engineer - Trainee

    Sept 2012 - Nov 2012
• 

  Markit

  Dec 2014 - Jul 2017

  Working with Markit India Services Private Limited since December,2014.Managing the team responsible for the quality of the product, majorly the banking and finance products.Working in an agile methodology, Attending daily scrums, Working closely with the Business Analyst and the Product, giving them suggestions in order to enhance the quality of the product. Bringing in more innovation in a way making the product more user friendly.Testing involves creation of test scenarios and test cases including the negative test scenarios.Execution involves all phases of testing right from integration to regression testing.Preparation of test plan, test closure report are the key areas of strenthUsing JIRA for logging defects, creating requirements , tasks, incident, improvements, user request, new request.Using ALM for the preparation of test scenarios and cases.Writing negative test cases is the major strength.Have a good knowledge of the business domain,Exceptional communication skills and good team player. Show less Working as a Test Lead with Markit India Services Private Limited since December,2014.Managing the team responsible for the quality of the product, majorly the banking and finance products.Working in an agile methodology, Attending daily scrums, Working closely with the Business Analyst and the Product, giving them suggestions in order to enhance the quality of the product. Bringing in more innovation in a way making the product more user friendly.Testing involves creation of test scenarios and test cases including the negative test scenarios.Execution involves all phases of testing right from integration to regression testing.Preparation of test plan, test closure report are the key areas of strenthUsing JIRA for logging defects, creating requirements , tasks, incident, improvements, user request, new request.Using ALM for the preparation of test scenarios and cases.Writing negative test cases is the major strength.Have a good knowledge of the business domain,Exceptional communication skills and good team player. Show less

  • Assistant Vice President

    Jan 2016 - Jul 2017

  • Associate

    Dec 2014 - Dec 2015
• 

  Fiserv

  Aug 2017 - Dec 2023

  • Providing L2 Application Support to an esteemed FISERV Client: BECU - Boeing Employee Credit Union - My role and responsibilities are listed below my experience under BECU.• Mentoring new members of the team.• Feature Testing – Testing of the new features which are released in every release along with regression testing.o Preparation of Test Plano Analyzing requirement specifications. o Analyzing the feasibility and impact of the requirementso Documenting test scenarios, test cases covering all the requirements.o Writing Negative Test Cases is the major strength.o Involved in test data preparation• Creating Quote Documents after meeting and understanding the client requirements.• Quote documents includes the Overview, Key Benefits, Proposed Solution, Processing, General Information, Exclusions, Estimate Components, Technical Notes of the functionality.• Attending Daily BA Review Calls where a Business Analyst gives a walkthrough of the quote to the entire Business Analyst team.• Attending Daily Quote Check Calls where a Business Analyst gives a walkthrough of the quote to the development team.• Writing the Functional Specification Document for the Custom Apps.• Deep knowledge of running Daily jobs, Month End Jobs and troubleshooting the errors encountered during running of any job.• Installing new Release Updates, Release on the Test Environments. Show less

  • Tech Lead

    Apr 2020 - Dec 2023

  • Specialist

    Aug 2017 - Mar 2020
• 

  Becu

  Oct 2021 - Dec 2023

  Contractor systems analyst

  • I started this FISERV - BECU assignment from scratch and turned it into a great success, my responsibilities are listed below, To start, I provide L2 Application Support for the Core Banking Platform Application • BECU has various branches across Washington, US• Application DNA – Core Banking Platform is a vast application and provides many facilities and functionalities to its end users like creating Deposit Accounts, Loan Accounts and Time Deposit Accounts and numerous functionalities around these areas. • Working on Incidents/Tasks that are created by the client/customers in Service Now. Ticket could be related to the following:o Issue with any DNA Application functionalityo Issues related to clear the bad data in the system and needs to be corrected through the SQL Scripts/Queries.o Client do not have understanding of the functionalityo Client is looking to modify many records at one go. o Client wants to change any setup/setting in the Production Environment.Ensuring the SLA is never breached.• Have deep and extensive knowledge of ACH Processing, Draw Processing, Sweep Processing.• Testing involves the Recreation/Replicating the client issues in the Pre-Production Environment. Once the issue is recreated/replicated then preparing the Case Summary for the development team @ Fiserv which includes the steps performed to recreate the scenarios.• Running Update and Delete queries in the client’s Pre-Production and Production Environment in order to remove the bad data.• Perform deep analysis of the client issues and if the issue can be resolved by making necessary setup.• Working on Tools like Splunk and Client Tools like AppXtender and Member View etc.• Preparing Resolution Documents and sharing them with the client.• Daily interactions with client and its customers.• Providing KT Sessions to the L1 Support Team @ BECU so that the client issues are resolved at early stage.• Sending Daily Status Report/Weekly Status Report/Monthly Status Report. Show less