Subhash Chandra

Experience

• 

  Nirula's Corner House Pvt. Ltd

  Jan 2004 - Jan 2006

  Asst. Shift Manager

  Hotel Information: Nirulas Group Of Restaurants ESTD: 1934 Having 65 Outlets in India Significant Highlights Was Active member of the opening team Assisted Restaurant Manager for variance management, marketing, sales & operation. Unit awarded as top sales generating unit, Awarded as best employee of the month

• 

  The Country Club India Ltd

  Mar 2007 - Jan 2010

  Unit Head

  Club operations, driving guest loyalty, sales and profitability, upgrading and maintaining facilities,

• 

  Yum! Brands

  Feb 2010 - Jun 2015

  Handling Newly Hired Restaurant General Manager’s, Asst. Manager’s , Shift Manager’s training , Planning structuring and driving Internal development Program , Conducting Developing Champions Program, Organizing Board of review , Managerial Training Programs. MIS ,coordinating with 50 +stores on Manager Development Programs, analyzing Training Gap, Competency gap , Conducting training need analysis and designing development plan , Developing training calendar, conducting classroom session and driving field training for Managers Supporting manpower planning for the market thru internal development programs Mostrar menos Controls day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Interviewing and hiring team members, conducting performance appraisals, taking disciplinary action, motivates and train teamEnsures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program Ensures food quality and 100% customer satisfaction Ensures complete and timely execution of corporate & local marketing programs Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team ,Employee recognition and motivation effort Mostrar menos

  • DC Training Manager (Karnataka & kerla)

    Jan 2014 - Jun 2015

  • Training Manager

    Mar 2013 - Jan 2014

  • Restaurant General Manager

    Feb 2010 - Mar 2013
• 

  Landmark Group

  Jul 2015 - May 2017

  Sales Revenue & profitability for the region • Sales per new store, sales per existing stores, sales per city/zone• Sales per employee/ sq. • % improvement in ATV,UPT Increase in customer footfalls • conversion • store operating costs • Optimizing Inventory • Sell through, product ageing, • Enhanced store experience (CSAT) • Increase in no. of loyalty customers • Annual Marketing Calendar implementation • Roll out and follow up on events and promotions adherence to SOPs • Build for Future" (Capability) • Retention of Key Talent Pool • Recruitment. Mostrar menos Heading the L&D function for the concept Max, at Riyadh Landmark Arabia • Coach & coordinate with a diversified team of trainers and back end support team from different nationalities • Primarily responsible to diagnose, design, execute and evaluate functional, operational & leadership development program for Operations and Corporate team.(ADDIE.ROI)• Monitoring the emerging trends in training, HR and Organization development• Develop strategy to build the talent pipeline for critical leadership and functional roles• Improve the Talent Acquisition Process by providing timely feedback on the quality of recruits• Involved in the design of the Training Evaluation Tool to measure the efficacy of learning interventions. In addition, continuously improve the evaluation systems and develop metrics for measuring training output• Implemented an effective trainer on-boarding program that ensures smooth integration and orientation of new hires in the team• Conduct Training audits, evaluate records of all locations and provide management with updates• Liaison with the internal & external consultancies and provide inputs to design & re engineer Training Content specific to the audience • Create & maintain Trainer Productivity Report and ensure effective utilization of trainers • Perform periodic assessment of team members, training infrastructure & reports• Manage & analyses the Training Centre Cost (both Training Operations & Opportunity Cost) and optimally utilize all resources , Executed Assessment center. Mostrar menos

  • Manager Retail

    Jul 2016 - May 2017

  • Training Manager

    Jul 2015 - Jul 2016
• 

  Amazon

  Sept 2017 - now

  Formulate, organize and monitor inter-connected projectsDecide on suitable strategies and objectivesCoordinate cross-project activitiesLead and evaluate project managers and other staffDevelop and control deadlines, budgets and activitiesApply change, risk and resource managementAssume responsibility for the program’s people and vendorsAssess program performance and aim to maximize ROIResolve projects’ higher scope issuesPrepare reports for program directors Mostrar menos Defining the transportation process from FC to delivery stations Defining the delivery process from delivery station to customer address Ensure enough bandwidth in citywide delivery team to ensure peak time delivery management Conduct the performance appraisals of the station supervisors and mentor them for handling efficient operations Continuously improve the delivery process and attain a sustained level of delivery performance improvement Analysis of the data reports to identify performance bottlenecks and improve the performance Implement the formal process control and process improvement mechanisms such as Kaizen Mostrar menos

  • Senior Program Manager

    Jan 2023 - now

  • Senior Program Manager

    Sept 2022 - Jan 2023

  • Program Manager

    Mar 2019 - Sept 2022

  • Station Manager

    Sept 2017 - Mar 2019