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Tiffany P. McCoy

Tiffany P. McCoy

Executive Director/Founder

Followers of Tiffany P. McCoy2000 followers
location of Tiffany P. McCoyGreensboro--Winston-Salem--High Point Area

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  • Timeline

  • About me

    Management Professional

  • Education

    • Guilford College

      -
      Business Administration and Management, General

    • North Carolina Agricultural and Technical State University

      -
      Business Administration and Management, General

    • Duke University

      -
      Certificate in Non-Profit Management

      Nationally acclaimed program builds expertise on Board Development and Governance, Grant Writing, Fundraising, Employment Law, Human Resource Development, Financial Management, Sustainable Strategic Planning, Program Evaluation and Social Enterprise.

  • Experience

    • Inspired Creations By Tiffany

      Aug 2008 - now
      Executive Director/Founder

    • Push Development Consulting, INC

      Apr 2009 - Mar 2011
      Assistant Director, LifeCoach

      Adult Mental Health Services

    • Successfully Overcoming The Odds

      Jan 2010 - Jan 2012
      Volunteer Services

      • OJJDP Training grant to train personnel on mentoring strategies for youth involved in the Juvenile Justice System• Developed and directed programming• Built community interest, facilitated community forums with members of local law enforcement and county judicial branch• Engaged parents, counselors and school personal to assist all participants

    • TPM Consulting

      Jan 2011 - now
      Business Consultant

      Strategic Planning and Growth Consulting for Companies that offer Enhanced Mental Health Services, Non-profit formation and Youth services.One on One "Client Care" Approach to Growth and Expansion. Ethically Driven Approach to Producing Rapid Growth and Long Term Sustainability. Comprehensive Consulting that Encompass every area of Your Business. National Accreditation Consulting Team(Council on Quality and Leadership) Marketing and Branding Assistance and much more..

    • Project Uplifted

      Feb 2016 - Jan 2017
      Community Care Manager

      • Developed and implemented enrichment program with a one on one mentoring model• Evidenced based programming concepts• Community and Parent involvement Campaigns

    • TPM PHOTO STUDIOS, LLC

      May 2016 - Sept 2019
      Managing Director

    • EmpowerU Community Services, INC

      Nov 2021 - now
      Program Director

    • Intuit

      Jan 2022 - Apr 2022
      Digital Response Engagement Specialist

      Seasonal

    • Intuit

      Nov 2022 - Apr 2023
      Social Care Lead

      Responded to customers concerns via social channels, product reviews and Q&A. Supported the team by exercising good judgment and critical thinking to protect the reputation of the brand and to resolve customerissues. Developed and Facilitated training of new Q&A platform. Translated voice of the customer feedback into tangible feedback that will made an impact for the business and provided insight about agents, TurboTax, to internal stakeholders. Received Spotlight Award for team contributions (Stronger Together) Show less

    • Intuit

      Nov 2023 - now
      Customer Experience Lead

      I work cross functionally to improve poor experiences and create moments of delight. My superpowers are the ability to immerse myself in customer journeys while thinking end to end, to build partnerships to influence others, and develop strategies to address the critical few factors that will make a meaningful impact to our customers and support teams.

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Tiffany P. McCoy
      Volunteer of The Week Guilford Record Feb 2010 Article excerpt"..Part of McCoy's job is to recruit these role models. She finds the best match for the teens and does extensive training with each mentor. She takes great pride in finding just the right match.Students in the SOTO Program are also offered workshops in vocational exploration, job skills, personal development, self esteem and leadership development. McCoy also plays a big role in making sure that these programs are executed with excellence. WHAT SHE TELLS OTHERS: The… Show more Article excerpt"..Part of McCoy's job is to recruit these role models. She finds the best match for the teens and does extensive training with each mentor. She takes great pride in finding just the right match.Students in the SOTO Program are also offered workshops in vocational exploration, job skills, personal development, self esteem and leadership development. McCoy also plays a big role in making sure that these programs are executed with excellence. WHAT SHE TELLS OTHERS: The greatest reward I have is to see these children make the transition and become hopeful,successful and happy." Guilford Record Feb 2010 Show less
    • Awarded to Tiffany P. McCoy
      Hero of The Week News 2 Jan 2010 http://www.digtriad.com/news/local/story.aspx?storyid=136316