S.M. Niamul Hasan

Experience

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  Airtel

  May 2013 - Nov 2016

  Territory Manager

  Key Achievements: • Star Performer of the Quarter - January 2015• Leader Territory Manager - November & December 2013 • Floating Activation Campaign Winner-March & June 2014 • Distribution King-May & June 2014• On Spot Recognition-May 2014• Champions Trophy-November 2014 to January 2015Job Responsibilities:• Activity monitoring of distributors within the assigned territory• Monitoring Trade Marketing activities• Set channel footprint across the territory as per plan• Regular market visit and market development• Monitor distributor staffs daily activities• Handling distributor commission & other queries• Managing systems and compliance of distributors and retailers• Regular sales reporting • Analyzing and solving territory operational issues• Ensuring proper customer service from distributors and assigned service desks• Training and development of distributor sales and service forceKey Competencies:• Analytical approach to decision making• Result oriented• Winning with others• Building and nurturing relationship• Aggressive & market oriented• Ability to handle complaints & queries Show less

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  Akij Corporation Limited

  Dec 2016 - Feb 2018

  Area Manager - Dhaka Tobacco Industries

  Key Responsibilities:• Lead the Area Team in implementing Area Distribution & Trade Marketing program• Translate National & Regional Plans & Strategies at Area level to deliver brand, volume, value and profit objectives• Follow-up effective execution of campaign plans and special project initiatives at Area level• Drive on-the-job coaching for development of human resources, i.e. TM/TO and Distributor Field Forces• Smooth implementation of business cycle activities and project based plan that includes Campaign, Consumer engagement, Trade engagement, merchandising activities in order to achieve brand specific targets• Analyze research information (periodical and ad-hoc) and propose action based plan on the finding to strengthen distribution health parameters and DTI market share. Budgetary control in a way to optimize available resources in line with budget• Ensure all the contractual activities (merchandising agency, activation agency, and depot operation) are done as per plan and provide suggestion to the concerned to improve their service quality• Regularly ensuring that Marketing Top Team is fully informed on brand specific challenges, activities and projects with right reporting and feedback Show less

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  Pathao

  Feb 2018 - Jul 2019

  Lead - Strategic Operations

  Key Responsibilities:• Acquisition Strategy via Alternate Channels — Scaling up alternate channels like Referral, Website, Organic, RCM for cost effective supply acquisitions• X-Dispatch Strategy — Develop a sustainable ecosystem for X-Dispatch which will ensure the highest platform earning opportunity from Pathao to it's supply base• 2W Rental Strategy — Developing strategies to scale up 2W Rental Program for future Pathao• Impact Financing — Building strategy for Impact Financing program to ensure captive supply• Geo-Expansion Strategy — Planning & Launching Pathao rides service in new geography to extend the business• Develop & Optimize Processes — Scale new and existing processes to allow the business to efficiently operate and grow, analyze the business to track and improve metrics and profitability• Analytics — Analysis of metrics to properly define and build acquisition channels, guide early life-cycle incentive programs. Focus on areas of lead generation and optimize the cost of acquisition from channels and guide incentive programs accordingly. Analyzing the impact of futuristic projects for Pathao• Product Improvement — Proactively search for new features which could improve a seamless driver experience• Hustle & Creative Solution's — Constantly innovating to manage situations unique to Bangladesh Show less

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  Robi Axiata Limited

  Aug 2019 - Sept 2022

  International Business Manager

  Key Responsibilities:- Handling IB Portfolio - Roaming, IDD Voice & A2P SMS- Managing & Implementing Roaming Wholesale Deals- Managing Roaming Platforms & DCH- Ensuring Service Coverage Expansion by Utilizing IREG Team- Leading Alternate Roaming Activation Channel Initiatives - App, Web- Analyzing & Launching New Retail Roaming Products while ensuring portfolio P&L- Innovating New Solutions for Superior User Experience & Process Improvement

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  Axiata

  Jun 2020 - Sept 2022

  Key Account Manager - Roaming

  Key Responsibilities:- Roaming Wholesale Deals management for assigned Geography on behalf of Axiata OpCo's- Ensuring Roaming Initiatives Implementation- Build and Maintain Relationship with external partners related to roaming- Working as a spoke between Robi & Axiata Group for all Roaming related purpose

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  Grameenphone Ltd

  Oct 2022 - now

  Product Manager - Roaming

  Key Responsibilities:- Managing Bangladesh's Largest MNO's International Roaming Portfolio- Ensuring Roaming Service Footprint Expansion and Qaulity Improvement- Enhancing Roaming Customers Experieince via Journey Digitization and Simlification- Launching Retail Roaming Products while ensuring portfolio P&L- Driving for future technologies adoption like VoLTE, 5G