
Susan Daniels, PMP
Project Manager

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About me
PM with experience on all kinds of projects: big, small, short, long, easy, hard and a couple real character builders
Education

Montgomery County Community College
-Associate’s Degree Registered Nursing/Registered Nurse
Penn State University
-Bachelor of Science - BS Health/Health Care Administration/Management
Experience

Deltek
Oct 2000 - Jul 2011Project ManagerRoles at Deltek included • As PM successfully managed the Vision ERP rewrite to Microsoft .NET technology, a 2 year $10 million dollar project with a 100+ team, 210,000+ labor hours over 17 million lines of code written.• QA Manager for a twelve person distributed team (Herndon and Philippines) responsible for product development, integration, regression and installation testing and well as beta support of web based products. • QA responsibilities included Release Management, the tracking and testing of various third party, technology platform upgrades as well as beta program management.• Acted as Project Manager as well as QA Manager for the 25+ team working on the Timesheet rewrite to a new J2EE framework as well as new Employee Expense and Employee Self Service (ESS) products.• Also worked as QA Manager and Project Coordinator for on-going 18 month enhancement releases costing up to $1 million dollars and smaller 3 to 6 month service packs to the Time, Expense and ESS products.• Helped plan and coordinate projects related the Costpoint ERP and integration products.• As QA Manager drove the creation of the first procedure manual for the Time and Expense Quality Assurance team/processes.• Through Project Coordination efforts helped introduce project management to software development and drove the set up the first generation PMO and the Project Management Lifecycle (PMLC). Show less

QuadraMed Healthcare Identity Experts
Sept 2011 - Aug 2013Project Manager, Product DevelopmentUsing PM best practices and MS Project Server in a hybrid Agile-Spiral SDLC environment successfully managed Product Development projects for the Affinity Revenue Cycle (insurance billing, accounts receivable, etc.) and Business Intelligence products from initiation through beta testing.Included several yearlong projects to • Develop a new Business Intelligence (BI) product.• Enhancements to existing software.• Visual Basic to .Net conversion.• Rapid implementation and deployment of federal and state regulations. Also responsible for tactical and strategic resource capacity planning across projects and multiple years. Once “above-the-line” enhancement requests were final, drove the project initiation process through to senior management approval. Show less

Search Technologies
Mar 2014 - Aug 2015Project ManagerPrimary assignment was to manage a Federal Government contract project with National Archives to develop a new search product. The end result was a successful delivery of new web site, data ingestion and ETL process which can be seen at https://www.archives.gov/research/catalog.Key components implemented by the team Business Analysts, Engineers and QA testers included• Development of the back-end data acquisition, transformation and ingestion process using the Search Tech Aspire Integration Engine.• Implementation of a new search engine using Google Web Search.• Creation of a new web site with advanced search capabilities. • Creation of new APIs for integration between components.• Acquisition, configuration and deployment of newly developed software to Amazon Web Services (AWS). • Also included selection of the best DevOps tools and creation of the processes for Release Management of the initial beta as well as on-going support. Show less

K12
Feb 2016 - Oct 2018Project ManagerSuccessfully managed over 15 small to mid-sized IT projects ranging from $50,000 to $1.5 million dollars with matrixed teams of 5 to 25 people including off-shore vendors. Types of projects included:• Agile/scrum projects to develop or enhance technical systems for the backend processes that support virtual schools, e.g. Mulesoft integration engine, Data Warehouse/BI Reporting, Magento based eCommerce web site, Order Management Systems (OMS) and client customization initiatives. • Cross team projects to integrate LMS school based learning tools used to define curriculums, courses and lessons, customize and execute tests, manage learning gaps and grades, track attendance, etc. Some examples include: Blackboard, Brightspace/Desire2Lean (D2L), Achieve, LearnBop, LTS-Stride, PEAK.Tasks included • Scope definition and estimating, resource planning, Budget and Forecast management, WBS, MSP or Smartsheet schedules, Risk Management, Issue Tracking, Change Control, etc.• Agile projects included requirements definition and prioritization, sprint planning, daily standup meetings, DEV and QA task tracking using JIRA as well as DevOps software management. Show less
Licenses & Certifications

Project Management Professional
Project Management Institute
Volunteer Experience
Grocery Planner at Food Pantry
Issued by Loudoun Interfaith Relief Inc on Oct 2011
Associated with Susan Daniels, PMP
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