Kriselda Neri

Experience

• 

  IP E-Game Ventures, Inc.

  Jan 2008 - Jan 2009

  Senior Forum Moderator

  - Maintained the official forums’ cleanliness, peace and integrity through enforcement of rules and regulations- Interacted with players through forums and assist them with concerns in-game (technical, hack cases, bugs, etc)- Constructed community temperature reports weekly to summarize important forum events and prioritize problems that need immediate resolution- Planned and conducted forum events or games on a monthly basis- Wrote forum guides to assist players in understanding rules- Compiled bot reports and forwarded them to community game masters for investigation- Helped in interviewing and evaluating forum moderator applicants Show less

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  Times Core International, Inc.

  Sept 2009 - Nov 2011

  English Language Consultant

  - Guides students in improving their English communication skills through phone classes- Assists in developing students’ writing ability through correcting essays and diary reports- Updates and maintains accurate record keeping for daily attendance and student performance- Monitors team members in conducting phone classes and evaluates overall performance and behavior- Aids new team members in understanding rules & regulations of the company

• 

  GameSamba

  Aug 2011 - Sept 2015

  Online Community Specialist & Translation Editor

  - Provides support to players online by answering concerns or questions about the game itself- Facilitates daily events- Reports bugs or glitches in-game to appropriate departments- Maintains rapport with players through casual conversations- Answers technical, community and account-related issues through ticket support and forum management- Writes out a community temperature report on a weekly basis- Gives out suggestions for future events and in-game content

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  Good Meal Hunting

  Jan 2013 - Jan 2013

  Founding Member
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  CheQ Systems, Inc.

  May 2014 - Nov 2017

  Senior Test Auditor

  Supervises a team of IT auditors, who are mainly tasked to ensure quality of products through checking of processes and documentation for systems compliance.

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  Sei Guild Research & Experimental Development in IT

  Dec 2015 - Sept 2018

  VP: Special Projects

  Manages and Directs special solutions for both internal and external users / clients

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  1-Stop Connections

  Dec 2017 - Jul 2022

  • Test Lead

    Feb 2022 - Jul 2022

  • Test Analyst

    Dec 2017 - Feb 2022
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  Globe Group

  Aug 2022 - Nov 2022

  Test Architect