Christopher Miller

Experience

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  UPS

  Jun 2001 - Aug 2012

  Package Handler

  Responsible for accurately and efficiently processing Next Day Air packages to correct air container for expedited shipment. Certified Member of the Safety and Hazmat committee tasked to create a safety culture driving profitability and risk reduction. Member of the Employee Relations Committee.

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  Lowe's Companies, Inc.

  May 2008 - Jan 2016

  Responsible for implementing and overseeing financial and operations programs within the Market and ensuring that these programs achieve key company objectives related to overall financial and operational impact and results.Lead the store teams in executing Financial and Operational Retail processes and initiatives. I coached and developed employees around operational processes and worked with Store leadership to review operational controls and results and ensured the Store practices are maximizing margin and profitability whilst limiting overall expenses and liability. Evaluated whether assigned stores were operating within established company policies, procedures and guidelines. Provided training and support during program roll-outs and system enhancements. Managed expense accounts within all Stores for key controllable expenses. Aligned the Leadership teams time and effort, as well as prioritization, to projects that are critical to success. Provided open feedback and mentorship to all team members to encourage growth and greater responsibility and further support sustainability and development. Built relationships and collaborated effectively with all levels both internally and externally of all stores within the market. Show less

  • Area Operations Manager

    Mar 2014 - Jan 2016

  • Assistant Store Manager

    Jan 2012 - Mar 2014

  • Department Manager

    May 2008 - Jan 2012
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  Lowe's Companies, Inc.

  Jul 2017 - Feb 2020

  2/2016 – 2/2020DISTRICT ASSET PROTECTION MANAGER, LOWE’S COMPANIES, INC. • Introduced and implemented viable loss control strategies by maintaining strong partnerships and trust with key stakeholders and business partners. • Developed and delivered District training to foster understanding and implementation of loss prevention and operational strategies. • Upheld strict physical security and safety procedures to protect the business from financial losses. • Established a solid base identifying and determining risk factors and promoting solutions that alleviated risk potential. • Worked with the store teams to provide training to improve operational execution and customer service. • Managed quality assurance programs including on site evaluations, internal audits and surveys. • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings. Show less

  • District Asset Protection, Operations & Safety Manager

    Jan 2019 - Feb 2020

  • District Asset Protection Manager

    Oct 2017 - Feb 2020

  • LP & Operations Support Manager

    Jan 2016 - Jan 2019

  • Regional Delivery Manager

    Jul 2017 - Nov 2017
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  Wawa, Inc.

  Jun 2020 - Jun 2023

  General Manager
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  Canteen North America

  Jun 2023 - now

  Customer Service Manager