Marcela Diaz

Relationship Officer

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Canada

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Timeline
About me
Multisector Administrative & Banking Specialist | 14 Years in Financial Services • Office Assistant at CJI• Project Coordinator Junior at BNKC Architects • Sales Executive, Scotiabank • Relationship Officer, Citibank
Education
- Costi
  2020 -
  Student English Language
  Second English Language
- TDSB School City Adult Learning Center
  2023 - 2023
  Co-op Program Business/Commerce, General 6
  Activities and Societies: Including interviewing skills; occupational health and safety; presentation skills; business communication skills; teamwork; Canadian work culture. The Career Connection / CanEX Co-op is a full-time 18-week program that offers in-school, online classes and a volunteer work placement in order to gain Canadian experience.Students receive 6 high school credits and can apply towards a High School Diploma.
- Bickford
  2022 - 2023
  Course English Language and Literature, General 6
  English second language
- George Brown College
  2024 -
  Associate of Arts - AA
- George Brown College
  2025 - 2025
  Postgraduate Degree Human Resources Management and Services
- George Brown College
  2025 - 2025
  Human Resources Management Program Human Resources Management and Services Certificate
  Human Resources Management is the set of practices, policies and decisions that is responsible for working for the well-being of people within the organization, maintaining the focus on business development.
- Pontificia Universidad Javeriana
  2009 -
  Certification Smart Finance And Social Responsibility Certification
  Social responsibility means that, in addition to maximizing shareholder value, companies must operate in the best way that benefits society, and in addition, companies must be socially responsible and adopt policies that are promoting the welfare of society and the environment.
- Polit��cnico Grancolombiano
  2012 - 2017
  Bachelor's degree Public Administration PUBLIC ADMINISTRATION
  Public Administrator. Qualified professional with solid knowledge of the dynamics of public administration.Public administration involves the management of public and non-profit organizations and various aspects of public service andgovernmental programs and services.
- George Brown College
  2024 - 2024
  English Language and Literature, General
- Politécnico de Colombia
  2016 -
  International business management
  International Business focuses on the global reach of business, providing a nuanced understanding of topics such as international business management, global marketing strategies, and global financial systems.
- Politécnico de Colombia
  2015 -
  Project Management
  The objective of project management is to produce a complete project which complies with the client's objectives. In many cases the objective of project management is also to shape or reform the client's brief to feasibly address the client's objectives.
Experience
- Citi
  Aug 2005 - Jun 2017
  Relationship Officer
  Relationship Officer. Relationship officer in the segment of clients linked to Banking National corporate. In charge of the attention and service to customers of the segment and the corporate relationship with companies in order to generate loyalty and increase customer satisfaction through comprehensive solutions, opportunities and quality and to generate continuous trust.
- Scotiabank Colpatria
  Jul 2017 - Dec 2019
  Commercial Executive
  Scotiabank ColpatriaBusiness executive.Responsible of promoting personal banking products, such as savings and current accounts, credit cards, free investment loans, payroll and revolving loans, and vehicle and mortgage loans. With a permanent performance in the search for potential clients at a personal and corporate level. Responsible for the establishment and closing of payroll agreements, monitoring clients and achieving the objectives and goals of the bank in sales.
- Ripples of Kindness
  Feb 2021 - Dec 2021
  Volunteer
  Assisted in delivering interfaith community meals to disadvantaged and struggling residents ofdowntown Toronto.Maintained clean, neat and operational facilities to serve program needs.Used strong interpersonal communication skills to convey information to others.Supported engaging, fun and smooth-running events by helping with the organization
- The Bike Brigade
  May 2021 - Sept 2021
  Volunteer
- Loretto College Residence for Women
  Aug 2021 - May 2022
  Volunteer Staff
- BNKC Architects
  Mar 2023 - now
  Junior project
- Canadian Jesuits International (CJI)
  Jan 2024 - now
  Office Assistant
Licenses & Certifications
- Smart Finance And Social Responsibility
  Pontificia Universidad Javeriana
  Sept 2009