Cara Mulson

Experience

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  RamQuest, Inc.

  Apr 2003 - Jan 2004

  Implementation Specialist

  Led implementations, business analysis, configuration training, on-site training and provided post implementation support of SQL based software application. Analyzed various client's business environments to ensure configuration of the software lined up with their business needs. Developed and conducted implementation specific training and post implementation support, managing end to end project from concept to deployment, ensuring stabilization prior to rolling them over to technical support.

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  Capital Title of Texas, LLC

  Jan 2004 - Apr 2006

  Vice President Corporate Training

  Developed companywide training and change programs for existing offices, new sites, and acquisitions – totaling 21 offices. Led training teams in programs encompassing on-boarding, daily operations, procedures, systems, Microsoft Office Suite, CRM and ERP. Aligned with company stakeholders on initiatives across IT, Legal, Human Resources and Operations. Provided employee technical and training support with the RamQuest SQL based software application. Conducted on-boarding courses as well as continuing education support and professional development. Developed and maintained training guides, best practices and course evaluations. Provided metrics, measurement and analysis for monitoring and control of training effort. Show less

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  Freelance | Self-Employed

  Jan 2006 - Feb 2011

  Senior Consultant in Change, Training & Transformation

  Provided clients training and change program development, program roll out, and support. Developed Stakeholder relationships and SME groups to learn products and services, develop change strategy, create project plans, develop curriculum and training deliverables. Provided train the trainer, instructor led training courses, distance learning webinars, on-demand educational content, communication plans, and project KPI's. Administered curriculum via various Learning Management Systems.

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  Irdeto

  Feb 2011 - Mar 2013

  Senior Consultant Change, Training and Program Development

  Developed training, change and business process improvement program for CMMI audit and certification. Collaborated with Stakeholders and SMEs to develop internal business processes, online training program, and change strategy in an agile work environment. Program developed with Adobe Captivate, managed via Success Factors LMS. Developed testing and evaluation metrics to ensure the management and success of the program. Certification of CMMI Level 3 achieved upon audit and appraisal.

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  Tealium

  Apr 2013 - Nov 2017

  Training Architect

  Designed, developed, and implemented global e-learning, instructor-led, and distance learning training program in the digital marketing space. Programs focused on the clients need to collect, enrich, and activate customers data to gather insights and make the best decisions for the growth of their business in compliance with GDPR. Developed change and training strategies for partner enablement, internal team development, and education of the market. Developed online community of learners through coaching and technical support. Partnered with executive Leadership, Stakeholders, SMEs, Vendors, and Customers. Show less

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  BlueSpruce Solutions

  Nov 2017 - now

  Principal Consultant - People Readiness

  Principal Consultant in Change & Training Program Development for People Readiness, specializing in Microsoft Dynamics 365 Finance and Operations. Responsible for stakeholder engagement and successful project adoption and stabilization. Lead change managers, training teams, business analysts, instructional designers, and LMS administrators. Design, develop, and implement engaging programs. Provide leadership development programs, coaching, and align with leaders to implement Diversity, Equity, and Inclusion best practices for inclusive communities of learners, achieving operational excellence. Show less