
Elaine Edwards
Owner

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About me
EMEA Customer Success Installations Services Manager.
Education

The Irish SME Association
2019 - 2019Coflict Self MediationActivities and Societies: Completed Conflict & Self-Mediation course Completed Conflict & Self-Mediation course

St Marks Community School Dublin
1994 - 1997Leaving Cert Leaving cert
Experience

Sweets & Treats Galore
Jan 2014 - Mar 2016OwnerFantastic sweets and hampers, Quarter mixes.We specialise in weddings, christenings, birthdays and communions we also offer beautiful candy tabels.Sweets and Treats is a young vibrant company who delivers Nationwide and who offer spectacular candy tables and candy buffet services throughout Ireland for any special event. We specialise in weddings, christenings, birthdays and communions we also offer beautiful candy buffet displays for the corporate market or for events catering for over 250 guests. Whether you’re planning the party of the year or want to wow your guests with something unique at your wedding – look no further, we can provide you with everything you need right here.As our client you are our number one priority. We promise to go the extra mile to make sure your custom Candy display is elegant and wonderfully glamorous. We promise to leave your guests talking about it long after the day is over.We can cater for all party sizes and are happy to serve up treats and sweets at hundreds of venues across Ireland. We hope you enjoy browsing our website and would be happy to answer any questions you may have. Show less

Freightspeed for Pharmacy Ltd
Dec 2017 - Nov 2018Transport Administrator
Freightspeed for Pharmacy
Nov 2018 - May 2019Fleet Manager• Fleet manager Ensuring fleet maintenance (150+ vehicles) schedule is kept and is met in a timely fashion • Regular maintenance, service, taxing of all Vehicles, DOEs and general upkeep.• Control of vehicle tracking, driver fobs and reports.• Administration of all Office Duties, Invoicing courier Deliveries, POD’s, supervising drivers.• Payroll Preparation.• Purchase orders • Minimising truck, trailer and van downtime and associated costs.• Work closely with approved suppliers / vendors• Adhere to all Health and Safety Rules.• Reporting on weekly and monthly KPI’s• Manage driver Tachograph records and ensuring driver compliance with regulations.• Making drivers aware of breaches and keeping suitable records to share with internal management.• Keep up to date with current legislation regarding Transport regulations ensuring company remains compliant.• Robust communication with customers to ensure excellent service levels, and meeting customers’ expectations• Experience of Digital Tachographs and Tachograph regulations.• Proficient in Microsoft Office.• Running Transport office along with Transport Manager in one location and Fleet maintenance in other locations. Show less

Verizon Connect
Jun 2019 - nowI am responsible for the leadership & management of UK/IRE Implementation Specialists & installation vendors to deliver the successful onboarding of SMB projects within EMEA Deployment Services. My main duties of the my role include the management of Deployment Services delivery across UK/IRE to ensure that SMB customers receive a smooth & efficient onboarding experience with a seamless handover to Customer Success & Support. Some of my other duties include managing EMEA Tachograph implamentation for all our EMEA Customers, aproving vendor invoices, escalated customer issues, developing working relationships with vendors & internal functional groups & refining operating processes to enable continuous improvement in KPI & team productivity. Show less
EMEA Implementation Services Regional Manager.
Jul 2023 - nowTeam Lead UK/IRE Deployment Services
Mar 2022 - nowTachoCard Integration Specialist & EMEA Invoicing
Jun 2019 - now
Licenses & Certifications
- View certificate

Finding Your Purpose at Work
LinkedInJun 2021 - View certificate

Strategic Thinking
LinkedInJun 2021 - View certificate

Improving Your Listening Skills
LinkedInNov 2020
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