Bryce Rohner-Talton

Experience

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  ROCKIN'​ JUMP

  Jul 2014 - Jun 2019

  -Oversaw a team of 6 assistant managers and 30+ employees -$2.2Million/year location-Big focus on guest experience, birthday party events, fundraisers, facility maintenance, and local marketing

  • General Manager

    Feb 2019 - Jun 2019

  • Assistant General Manager

    May 2018 - Feb 2019

  • Team Lead

    Jul 2016 - May 2018

  • Team Member

    Jul 2014 - Jul 2016
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  CEC Entertainment

  Aug 2019 - Mar 2023

  -GM of the Quarter Q1 2022-Supported operations in locations across Colorado and Washington state while simultaneously running my location out of Redwood City, CA-Oversaw a staff of 5 assistant managers and 20+ employees in a $2million/year location-Market Leader in internal upselling program, guest survey scores, manager development program-Major focus on team building, guest experience, arcade game maintenance, food quality, events, fundraising, p&l ownership, inventory management-Reduced yoy staff turnover from 30% in 2021 to 0% in 2022-Internal Birthday Party/Events Survey Score of 100% Q1 2022-Internally promoted 75%+ of my management team.- New Unit Opener Superior, CO 2022- Diversity, Equity, Inclusion Council Member 2020-2022 I was selected to be on a team of 13 personnel to represent our company of 17k+ employees.Worked closely with Company Leaders and Executives to implement new initiatives related to DEI. I was an advocate for our region and represented communication between our teams and the council.-2022 Kitchen Ambassador for Bay Area Market. Focused on training and upholding kitchen managers on food quality, product standards, and F&B costs Show less

  • General Manager

    Jun 2020 - Mar 2023

  • Senior Assistant Manager

    Aug 2019 - Jun 2020
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  Starbucks

  Mar 2023 - Nov 2023

  General Manager

  I had the privilege to be a General Manager for the world’s most iconic coffee company.-Led a team of 6 Shift Leads and 15+ employees in a $2million/year location based in Hayward, CA-Huge focus on customer connection, employee development, culture trainings, product quality, inventory management, & p&l ownership - Increased Average Check yoy +11% Q3 & Q4 2023-Personally received lots of training centered around leadership, team culture, labor relations, and machining efficiency in fast pace F&B operations. Show less

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  W Hotels

  Nov 2023 - now

  -Manager of the Quarter Q1 2024- Manage Operations for 3 F&B Outlets “Trace” (Breakfast & Lunch Restaurant)“L.R.B.” (Full Bar & Dinner Restaurant)“In Room Dining” (Room Service with F&B and Amenity execution)-Oversaw staff of 30+ union employees- Manage labor margin, meal breaks, p&l ownership, guest experience, staff experience, product quality -Created accountability checklists for each job role - Implemented Par Level system that regulated inventory control- Led team through high volume city-wide conventions. JP Morgan, GDC, RSA, Dreamforce, …- Guided bar team through a new Cocktail Program and Bar Refresh -Retrained team on bartender basics & luxury service-Executed BEOs that pertain to F&B outlets (restaurant buyouts, plated dinners, receptions…)- Learned and abided by Local 2 CBA-Fluent in Micros, EMC, & GXP programs Show less

  • Senior Beverage & Food Manager

    Jan 2025 - now

  • Beverage & Food Manager

    Nov 2023 - Jan 2025