Courtney Bates

Experience

• 

  Serenity Massage PLLC

  Nov 2018 - Jul 2019

  Receptionist

  • Directed daily opening and closing retail storefront, scheduling appointments, and supervised client communications through phone calls and e-mail• Coordinated management of client confidential information and document archival, processing payments, cash management and credit flow through a daily income ledger• Managed basic housekeeping duties including laundry, and assisted massage therapists in preparing rooms for clients

• 

  Outback Steakhouse

  Apr 2019 - Aug 2019

  Server

  • Exceeded customer expectations daily through warmly greeting new and returning customers, and developed relationships resulting in customer loyalty• Served breakfast, lunch, and dinner to 50-100 customers per shift at a national chain restaurant• Memorized of over 30 menu items and rotating specials to give customized recommendations to guests• Facilitated daily opening and closing house responsibilities, and monitored cash flow and all received payments

• 

  BreatheMD

  Oct 2020 - Mar 2022

  Patient Assistant

  - Supervised front office administration, invoice management, daily & annual expense tracking, and oversaw inventory through weekly inventory counts and placing supply orders through medical vendors- Streamlined front office operations such as opening and closing procedures, preparing supplies, and managing daily physician and massage therapist scheduling• Collaborated with physician during in-office medical procedures such as sinus irrigation and ear cleanings, and coordinated patients’ prescriptions through daily communication with pharmacies to call-in & update prescriptions• Administered various injections and a variety of testing methods including basic diagnostic testing as well as all COVID-19 testing Show less

• 

  Ensign Energy Services

  May 2022 - Aug 2022

  Human Resources Administrator

  • Planning and execution of Human Resources recruiting events, conferences, and job fairs• Supervised front office administration, invoice management, monthly expense reporting and executive support• Managed office purchasing of supplies including implementation of new inventory tracking and reorder process• Responsible for scheduling flights, hotel rooms, and all other travel accommodations for 20+ employees

• 

  Getaway Sticks

  Sept 2022 - Dec 2022

  Office Administrator
• 

  Pennington Partners & Co.

  Dec 2022 - now

  Executive Assistant & Office Manager