
Connor B.
Delivery Driver

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About me
Business Administration Student and Full Time Employee at PKG Equipment
Education

Gates-Chili High School
2013 - 2017High School Diploma Advanced Regents Diploma with a Mastery in Science
Empire State University
2024 - 2025Bachelor of Science Business Administration
Monroe Community College
2017 - 2023Associate of Science Business Administration
Experience

Jack'ss BBQ & Pizza
Jul 2016 - Jun 2018Delivery Driver
Sutherland
Jul 2018 - Aug 2019Customer Service Representative● Replied to inbound customer emails with questions relating to products and services, including cancellation requests, navigation and troubleshooting. ● Demonstrated professional and courteous interactions with subscribers and non-subscribers ● Applied defined practices, procedures and company policies to resolve issues and address routine customer questions. ● Verified customer account and updated necessary information, as needed. ● Used of questions to help troubleshoot and resolve customer issues and identify appropriate retention/upsell opportunities. Show less

PepsiCo
Mar 2021 - Sept 2021This labor-intensive position is responsible for hand building pallets of product for bulk, and route trucks. Each type of loading requires strict attention to order accuracy with respect to loading outgoing trucks and unloading incoming trucks. Working from an electronic order system to build loads using a forklift and/or electronic pallet jack is the primary job function. This position is also responsible for accuracy in loading and complying with shipper/receiver documentation while following warehouse instructions in building loads. Maintaining a clean and safe work environment and working across a wide variety of weather conditions and hours is expected, as shift duration depends on work load and may vary daily. Show less -Merchandise store shelving, coolers and displays with products in assigned accounts-Rotate products in the backroom and on the shelf-Transport products to and from backroom to shelf location-Use equipment to transport products-Display promotional material such as signs and banners in accounts-Keep back room stock in neat and orderly condition-Communicate store issues to store managers and Pepsi management-Build customer relationships at the store level-Comply with operating procedures-Service accounts during designated times established by management-Deliver customer service-Ability to operate under minimal supervision-Use hand held devices to write/input orders Show less
Warehouse Loader
May 2021 - Sept 2021Account Merchandiser
Mar 2021 - May 2021

PKG Equipment Inc.
Nov 2021 - nowPlastic Fabricator
Feb 2022 - nowGeneral Laborer
Nov 2021 - Feb 2022
Licenses & Certifications

Basic Life Support (BLS)
American Heart AssociationJul 2022
OSHA Forlift Certification
Compsolve, Inc.Nov 2021
OSHA 10-Hour
ClickSafetyAug 2023- View certificate

Agile Product Owner Role: Foundations
LinkedInDec 2022
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