
Caitlin Jorgensen
Retail Sales Associate

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About me
Buyer & Account Executive
Education

Seattle University
-Biology/Biological Sciences, General
Harvard Business School
-Certificate Program Entrepreneurship in Emerging Economies
Bishop Blanchet High School
2005 - 2009HS Diploma
The Art Institutes
2012 - 2015Bachelor's degree Marketing/Fashion Merchandising & Management
Experience

Nordstrom
Oct 2011 - Apr 2012Retail Sales Associate• Upheld excellent customer service standards in a fast paced environment.• Recommended and selected merchandise based on customer needs and desires. • Constantly met and exceeded sales goals.• Maintained knowledge of products as well as current sales and promotions to better serve my clients.• Developed strong merchandising skills to promote sales.• Utilized store inventory as well as products offered online to maximize sale volume.

AllSaints
Apr 2012 - Oct 2012Retail Sales & Stylist
Nordstrom
Oct 2012 - Jan 2015• Developed and implemented successful merchandising strategies by evaluating on-order and vendor reports to maximize product exposure and turnover.• Established and executed merchandising assortments by expertly coordinating floor layout to better feature volume drivers and seasonal product. • Drove sales for a multi-million-dollar department resulting in an increase over 2014’s LY. • Led, motivated, and optimized team through sales goals and performance management; tracked results by identifying individual opportunities for growth. • Analyzed production reports for sales, markdowns/markups, shrinkage, and payroll, to better identify department strengths and weaknesses. Show less • Evaluated key metrics to improve HR operations and in-store standards.• Maintained consistent communication with store HR departments concerning daily processes such as, payroll, transfers, terminations, and recruiting efforts. • Was a lead operations resource for company-wide HR department during the on-boarding transition to the Oracle Dashboard.• Coordinated corporate level and in-store position authorizations to ensure new/revised personnel changes were properly documented, analyzed, and approved. Show less
Department Manager
Nov 2013 - Jan 2015Human Resource Coordinator
Mar 2013 - Nov 2013Customer and Vendor Relations Specialist
Oct 2012 - Mar 2013

GGN
Jan 2015 - May 2016Administrator• Lead the daily coordination of key projects and essential office functions while identifying potential problems and opportunities.• Took on digital marketing efforts by strategizing a new web layout and design to optimize visitor experience. • Played a vital role in tracking company cash flow by categorizing costs related to office, marketing, and project spending. • Implemented an interactive timeline to successfully streamline the process of updating consultant certificates of insurance.• Contributed to external marketing efforts by proofing proposals, presentations, and managing vendor/office subscriptions. Show less

Zulily
May 2016 - Aug 2019• Planned fiscal strategies for multimillion dollar portfolio that identified current/future opportunities to achieve YOY growth and support company KPI’s.• Oversaw brand/product development for Zulily’s Private Label accounts, served as the main interface with the vendor’s design team to create comprehensive product offerings.• Developed business plan and markdown strategy for new private label accounts through competitive and internal analysis to define brand positioning on the Zulily site.• Managed all private label attributes regarding copy, product imagery, and editorials for marketing campaigns to ensure a consistent and enticing brand story.• Expertly handled multiple tasks during development such as approving lab dips, strike-offs, fabric and trim.• Meticulously ensured the proper fit, function, and print placement through live model fittings.• Coordinated time and action calendar for seasonal deliveries to meet all deadlines by tracking submissions of fabric, artwork, trims, and packaging.• Closely monitored industry trends/best sellers to capitalize on replenishments and fresh styles.• Served as creative director for executing engaging web editorials to generate greater traffic/cart conversion. Show less
Associate Buyer / Product Developer
Mar 2018 - Aug 2019Assistant Buyer
May 2016 - Mar 2018

Scania Australia
Dec 2019 - Apr 2020Sales to Delivery Coordinator• Strongly focused on developing/initiating operational KPI’s to reduce lead times and increase on-time deliveries of vehicle and engine sales.• Worked closely with 3PL’s to coordinate vehicle distribution per branch sales and factory to stock orders.• Analyzed OTD data that I presented on a weekly basis to National Sales & Logistical Managers to pinpoint areas of improvement within the sales division.• Improved internal workflow by ensuring sales contracts included necessary technical, legal, and customer specific information. Show less

FAM Brands
Sept 2020 - Jul 2021Account Executive• Conducted B2B trend analysis to improve OTB projections that align with Gross Margin targets.• Monitored inventory levels for both DTC and DS warehouses against current OH to accurately project WOS.• Oversaw and coordinated a 1P to 3P migration for Flash channel sales platform.• Cultivated strong relations with buying teams to execute sales strategies for current and future deliveries.• Analyzed weekly sales to provide buyers with product performance and on-order forecasts.• Involved in pre and post-line apparel design review to ensure product offerings aligned with account needs.• Utilized PLM and NuOrder systems to develop SMU styles, costing, and maintain production calendar deadlines. Show less

QTC Management, Inc.
Sept 2021 - nowCorporate Services - Procurement
Licenses & Certifications
- View certificate

HarvardX Verified Certificate for Entrepreneurship in Emerging Economies
HarvardX - An Online Learning Initiative by Harvard University through edXAug 2020
Volunteer Experience
Business Development Intern / Event Planner
Issued by Redeeming Soles on Jan 2014
Associated with Caitlin Jorgensen
Languages
- enEnglish
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