Catherine Elsworth

Experience

• 

  Standard Bank

  Jan 2010 - Jan 2010

  Business Analyst
• 

  Standard Bank Group

  Feb 2010 - Jan 2023

  The primary role of a Process Analyst is the identification of a business problem and implementation of improvement ideas that will resolve the problem. The implementation of such solutions should ideally yield some financial benefit to the business area and the organisation as a whole and at the same time takes the customer experience into account. Very often the implementation of an improvement idea in one area will have a knock on effect in another and as a Process Analyst it is important to understand the overall impact the project will have and be able to manage it in such a way that is beneficial for all. As a Process Analyst at Standard Bank I have been very involved in the Operations environment for the past 4 years. In this time I have worked on continuous improvements projects in a number of different Product areas as well as different process streams within the product value chain. Through this, I have been able to develop a broad understanding of the Operations environment from a Product and Business perspective. Continuous improvement is a critical part of any business and proper management of the change from a people, process and IT perspective is extremely important from a sustainability perspective. Show less

  • Lead, Process Analyst

    Oct 2021 - Jan 2023

  • Six Sigma Consultant

    Feb 2010 - Jan 2023
• 

  Standard Bank

  Sept 2016 - Jan 2023

  Feature Analyst
• 

  RMB - Rand Merchant Bank

  Jan 2023 - now

  Process Engineer