Sue Conder

Sue Conder

Senior Managing Consultant

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  • Timeline

  • About me

    Business Change Advisor & Psychologist | I help leaders and their teams change mindsets and behaviour to achieve personal and business success | Business Leader | Ex Deloitte Partner

  • Education

    • NeuroLeadership Institute

      2020 - 2020
      Brain Based Team coaching Team coaching
    • British Psychological Society

      1996 - 1998
      Chartered Occupational Psychologist Business Psychology Fellow
    • National colledge of Counselling

      1991 - 1992
      Certificate Counseling Psychology
    • Henley Business School

      2021 - 2022
      Certificate in Executive Coaching Executive coaching

      Activities and Societies: I decided to refresh my Executive coaching skills.

    • The London School of Economics and Political Science (LSE)

      1997 - 1998
      Postgraduate Degree Change leadership
    • Henley Business School

      2018 - 2020
      Executive coaching
    • AoEC - The Academy of Executive Coaching

      2022 - 2024
      Team coaching
    • Loughborough University

      1981 - 1984
      BSc Honours Psychology
  • Experience

    • The Hay Group Management Ltd

      Jan 1993 - Dec 1998
      Senior Managing Consultant

      Hay is now Korn Ferry

    • Arthur Andersen & Co.

      Jan 1998 - Aug 2002
      Senior Manager and Partner

      Andersen is now Deloitte

    • Deloitte

      Sept 2002 - now

      Deloitte is the largest global professional services network by revenue ($46.2 bn) and workforce (312,000).I was responsible for facilitating structured events for nominated client’s new Executive Board Members across a range of functions to develop their business and personal transformation plans. I coached and mentored mid and late career Executives on personal transitions at key career milestones. I led the design and implementation of various leadership development programmes, including the flagship ‘Women in Partnership’ programme and ‘Legacy and Beyond’ for Partners transitioning to new roles and new ventures.Key achievements - ◼️ Provided clarity on business and personal success measures for senior clients who needed support to ensure they ‘hit the ground running’ as impactful leaders.◼️ Enabled female Partners to progress into more senior roles through the design and implementation of a flagship ‘Women in Partnership’ programme.◼️ Created ground-breaking programme for Executives at critical juncture in their career to identify objectives and new ways of operating to launch into a successful next phase.◼️ Facilitated events for women leaders within core (HR / Finance / IT) services, increasing their impact within the firm, aligning personal goals with overall business objectives, and creating a clear plan to achievement.◼️ Designed and facilitated webinars such as the ‘Chemistry of Difference’ - a new paradigm for inclusion and competitive advantage Show less I was a recognised expert in organisation design, organisational development and change management, including integrating and aligning process / structure / people to realise business strategy. I supported the people agenda of change programmes, including role and organisation design and the development of new cultures for Energy, Infrastructure and Business Services client engagements.Key achievements -◼️ Delivered significant change programme for Integrated Service client, resulting in cost reductions of 30%.◼️ Led client project to align organisation structures to an enhanced customer-led business strategy, with increased engagement from leadership and people.◼️ Developed new client talent strategy, increasing recruitment, retention and performance of people.◼️ Supported alignment of client’s leadership team to deliver common goals and business strategy, successfully moving client team from disjointed approach to cohesive working relationships.◼️ Designed and delivered client management and leadership programme to change organisation culture and increase engagement of client staff.I was a recognised expert in role and organisation design, organisational development and change management, including integrating and aligning process / structure / people to realise business strategy. I supported the people agenda of change programs, including role and organisation design and the development of new cultures for Energy, Infrastructure and Business Services client engagements. Show less I supported the people agenda of change programmes, including role and organisation design, management development and development of new cultures for Public Sector client engagements.Key achievements -◼️ Delivered technology enabled transformation programme to Customer Services business client team, incorporating talent strategy and culture change, through building capability of client team and obtaining client team buy-in to change.◼️ Delivered organisation-wide business model for major Government department; designed and implemented new processes to clarify decision making, cross-boundary collaboration, governance and performance.◼️ Led design and implementation of business change strategy, delivering business case outcomes including implementation planning and delivery support.◼️ Developed organisation-wide processes for performance management, reward, recruitment, retention and learning. Show less I supported senior leaders and operational managers across a range of business sectors to align people dimension of roles in order to achieve strong business performance. I supported leaders to plan and align their personal strategy, thinking and behaviour to new roles, and coached and empowered leaders and their teams to facilitate team development and high performance. I also facilitated Executive teams to enable alignment to a common vision and bring clarity of accountability and aspiration to business goals.Key achievements -◼️ Delivered talent strategy for Financial Services organisation to improve staff performance and ability to respond to changes in the business, resulting in increased staff capability and buy-in to change agenda.◼️ Led design and implementation of leadership development programme to support new people strategy and reenergised customer service culture, successfully rolling out training programme to educate business on how to align structures to corporate standard, reduce layers and implement controls. Show less

      • Deloitte Leadership

        Jun 2020 - now
      • Partner

        Aug 2016 - Jun 2020
      • Human Capital Lead for Energy, Infrastructure and Business Services - Partner

        Jan 2013 - Aug 2016
      • Human Capital Lead for Public Sector - Partner

        Jan 2006 - Jan 2013
      • Human Capital - Partner

        Sept 2002 - Jan 2006
    • Conder & Company

      Jun 2020 - now
      Founder

      Executive Mind, Transition & Performance Coach / Mentor/ facilitator and advisor My entire career has been focused on helping leaders plan for and lead change. Conder & Co. specialise in Executive and Leadership Facilitation, Masterclasses, Webinars and Workshops, Coaching & Mentoring, focused on 7 areas:➨ Well being mechanisms for Achieving Success at work and Happiness – Psychological assets ➨ Navigating Business Change – The Critical People Dimension ➨ The Chemistry of Difference – A new paradigm for inclusion➨ Woman in Leadership – Ambition, Authenticity, and Impact- Women in Leadership Programme➨ Connective intelligence – High contributing teams ➨Executive Role and Career Transition – The Executive Edge Programme➨ Career Transition for Corporate Retirees – Embracing your Third ACT ProgrammeContact me on sue@conder.co for more information. Show less

    • Newton Europe

      Sept 2020 - now
      Senior Advisor
    • Korn Ferry

      Jan 2022 - now
      Associate

      Delivers a range of expertise from Executive Coaching and mentoring, Team coaching and Leadership

    • LHH

      Jun 2022 - now
      Advisor, Mentor and Leadership Development
  • Licenses & Certifications

    • Diploma in Change Management

      The London School of Economics and Political Science (LSE)
      Sept 1989
    • Fellow

      CIPD
      May 1999
    • SENIOR PRACTITIONER IN INDIVIDUAL COACHING

      EMCC Global
      Nov 2025
    • Chartered Occupational Psychologist

      The British Psychological Society Division of Occupational Psychology
      Nov 1999
    • Executive coaching

      Henley Business School
      Jun 2021
    • Associate Certified Coach (ACC)

      International Coaching Federation
      May 2024
      View certificate certificate
    • SENIOR PRACITIONER IN TEAM COACHING

      EMCC Global
      Nov 2025
    • Practicing Psychologist

      The Health and Care Professions Council
      Dec 2003
    • Acedemy of Executive Coaching - Team Coaching Diploma

      AoEC - The Academy of Executive Coaching
      Jan 2025
    • Chartered Psychologist

      The British Psychological Society Division of Occupational Psychology
      Jan 1994
  • Volunteer Experience

    • Governor

      Issued by Radnor House School on Jan 2020
      Radnor House SchoolAssociated with Sue Conder
    • Facilitator

      Issued by Action for Happiness on Jan 2018
      Action for HappinessAssociated with Sue Conder
    • Training Specialist

      Issued by Radnor House School on Sept 2017
      Radnor House SchoolAssociated with Sue Conder
    • Speaker

      Issued by Radnor House School on Sept 2018
      Radnor House SchoolAssociated with Sue Conder