Grant Rogers

Experience

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  Sun Microsystems

  May 2009 - Sept 2010

  Spanish Solaris Technical Support

  ● Role Outline• Resolve technical issues/problems covering Solaris S.O, HP-UX, Linux, Databases (both SQL and Sybase), Window Server 2003, Storage and Backup• Work to tight time constraints to enable rapid service restoration for the customer.• Document in Customer Viewable Summary (CVS) all steps taken to resolve, notify or escalate incidents.• Ensure consistent and qualitative data is captured to enable swift problem remediation when similar incidents arise in the future.• Act as the first escalation point for tier-1 Control Centre analysts and take incident ticket ownership when necessary on a 24x7 basis. Identify and document the reason for the escalation. • Work cooperatively with tier-3 analysts to analyze and document all remediation actions performed on any occurring incident.• Assist in customer Change Management requests, e.g. patch installations, application installations, router operating system upgrades and server reboots etc. ● Key Skills,SQL, Solaris Operating System, TIer 2 Support, Technical Incidence Documentation Show less

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  Tobii Technology AB

  Oct 2010 - Sept 2014

  SDK Support Engineer

  ● Role Outline• Provide second line support to resellers and end users worldwide with speciality in Latin America and Spain with 24 hour response time• Drive hardware and software product development within the company through change control board (CCB) meetings• Administer support cases within the Salesforce platform, logging all communications and procedures• Log HW/SW issues and improvements within the JIRA bug tracking service.• Work tightly with other departments to ensure all escalated support queries are correctly managed and do not breach internal confidentiality regulations.• Help to setup and configure various devices and software in preparation for corporate events, fairs and high priority sales demonstrations.• Travel to priority customers and resellers to assist and provide backup when required• Take responsibility for damaged units and ensure a quick and efficient repair and shipping process ● Key SkillsC++ Development, MATLAB, Linux, BASH Scripting, Technical Issue Resolution, BUG Reporting, Team Building Show less

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  Smithsonian Tropical Research Institute

  May 2015 - Nov 2015

  Research Fellow

  ● Role OutlineI worked to analyse the long-term migration patterns of Olive Ridley Sea Turtles (Lepidochelys olivacea) together with oceanographic variables such as current speed, salinity and temperature in order to establish and quantify relationships between the animal’s movements and their environment. The project involved creating novel code for data integration and analysis whilst providing a biological context for the migratory results. ● Key SkillsPython, R, OpenDAP, Statistics, GIS Mapping, GPS Tagging, Manuscript Production, Live animal handling Show less

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  Tobii Pro

  Nov 2015 - Jan 2016

  Technical Consultant

  ● Role Outline- Provide assistance to the existing support team and help in training new members- Liaise with training department in ensuring accurate and reliable product documentation- Testing of pre-release Software Development Kit (SDK) tools in Python/C++/.NET environments to ensure compatibility and operability with client systems- Engage with bespoke projects in resolving major issues and streamlining work-flow- Report and follow-up on software and hardware issues through regular Change Control Board (CCB) Meetings ● Key Skills.NET Development, Python, JIRA, Firmware programming, SSH, Linux, Designing Training Programs, Client Presentations Show less

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  Archipelagos, Institute of Marine Conservation

  Apr 2016 - Sept 2016

  GIS Technician & Trainer

  ● Role OutlineI worked across a diverse range of marine and terrestrial conservation research projects providing GIS expertise and general technical assistance to different teams as required.I participated in planning marine surveys for mapping Posidonia Oceanica seagrass and Coralligene reefs whilst performing GIS analysis of various habitats and ecosystems. ● Key SkillsGIS Analysis & Mapping, Survey Planning, Sonar Data Manipulation, GPS, Technical Training, Student Support Show less

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  Socib

  Nov 2016 - Jun 2017

  Marine Data Scientist

  ● Role OutlineFixed term project to implement ARGO Compliant Quality Control checks into a MATLAB based Marine Glider Data Toolbox. Also required was the creation of automated scripts for processing of HF Radar Data using Docker and Python.Administration, analysis, visualisation and distribution of oceanographic data as sourced from multiple end points such as Lagrangian drifters, marine gliders, HF radar and numerical models with a focus on the Mediterranean Sea. ● Key SkillsMATLAB, Python, Docker, Linux, Oceanography, Quality Control, Technical Documentation Show less

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  Baleares International College, Palma

  Sept 2017 - Feb 2018

  Teacher of Information and Communication Technology (ICT)

  ● Role Outline Delivery of Cambridge approved ICT curriculum including AS and A Level for students across Year 7 to Year 13 Planning, delivery and marking of lesson materials across all Key Stages 3-5 ● Key Skills Javascript, Excel Programming, Google Classroom, Secondary Education Delivery

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  OIKO LOGICA

  Dec 2017 - Jul 2018

  Environmental & GIS Services Consultant

  ● Role OutlineLiaise with stakeholders locally and worldwide to produce Environmental Impact Assessments, Ecosystem Service Valuations and GIS Mapping SolutionsVarious projects include Conservation, Climate Change Mitigation and Environmental Impact Analysis● Key SkillsGIS, Ecology, Marine & Terrestrial Biology, Scientific Writing, Task Project Collaboration

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  IMEDEA (CSIC-UIB)

  Nov 2018 - Jan 2019

  GIS & R Services Consultant

  ● Role OutlineShort term contract to calculate and chart the 2D & 3D home ranges of GPS tagged yellow-legged seagulls (Larus michahellis) as captured from the West coast of Mallorca on Dragonera Island.● Key SkillsQGIS, R, GPS, Blender, Home Range Analysis

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  DMAD - Marine Mammals Research Organisation

  Aug 2019 - Nov 2019

  GIS Instructor & Research Scientist

  ● Role OutlineResearch Scientist & Instructor Responsible The Training Of New Volunteers in GIS & R Methodology, Data Capture During Bottlenose Dolphin Population Surveys, Completing Scientific Publications And Office Management● Key SkillsQGIS, R, ArcGIS, Marine Mammal Observation, Thedolite

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  University of Southampton

  Dec 2019 - Dec 2021

  GIS Researcher

  Role Outline:● Perform research and analysis of human mobility in low and middle income countries● Assembling and processing a wide range of GIS vector and raster datasets to support the modelling of seasonal population density changes● Undertaking bespoke processing and GIS analyses in support of the project● Constructing dataset metadata reports and contributing to figure production and scientific manuscript and report writing● Carry out administrative tasks associated with specified research funding such as risk assessment of research activities, organisation of project meetings and documentation● Contribute to the teaching and training run by the WorldPop groupKey Skills:ArcGIS, QGIS, R, Python, Machine Learning, Statistics, Training, Cluster Computing Show less

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  Tobii

  Jan 2022 - Jul 2024

  Technical Training Coordinator & Engineer

  Role Outline:● Provide training and support in the use of Eye-Tracking technology within Virtual Reality (VR) Environments● Assist clients in the design and implementation of scientific studies● Work with Sales Team to alchemize leads into assets● Ensure Customer success and satisfaction during entire product lifecycleKey Skills:C#, VR, XR, Unity, Linux, .NET, Python, Eye-Tracking, Project Design