Mukesh Kumar

Team Leader (Operations - Document Output Management)

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Mumbai, Maharashtra, India

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Timeline
About me
Consumer Insights, Analytics, Audience Measurement and Product Leadership| Ex Nielsen | Ex BARC
Education
- St. John's High School, Ranchi
  -
- The Nielsen Academy - Northpoint Center of Learning
  2010 - 2011
  PGPMR Marketing Research
  Activities and Societies: Community Service Club
- St. Xavier's College, Ranchi
  2001 - 2003
  Higher Secondary Science
- SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
  -
  Post Graduate Diploma in Business Management Business Administration and Management, General
- Nagpur University
  2004 - 2008
  Bachelor of Engineering (B.E.) Computer Technology
  Activities and Societies: Member of core committee Jigyasa [Annual Festival at Priyadarshini College of Engineering], Cultural Head of SCOoP[Student’s Computer Organization of Priyadarshini]
Experience
- Caliber Point
  Jun 2008 - Jun 2010
  Team Leader (Operations - Document Output Management)
  Leading a team working on Document Output Management process for UK based Motor Insurance companyWorked and trained team members on xPressions toolEffective Relationship Management with the clientResponsible for process delivery, planning & managementEnsuring QMS compliance, Project & Organization level reporting and documentationsCompleted offshore transition of process across two business centers
- The Nielsen Company
  Aug 2010 - Oct 2010
  Intern (BASES Client Consulting)
- The Nielsen Company
  Feb 2011 - Mar 2011
  Intern (Customized Research - IT)
- Nielsen
  Jun 2011 - Sept 2017
  Research Manager - Nielsen TV Ad effectiveness solutionAssess TV campaign performance and help clients to improve their ROI Managing operations of BASES India Data-preparation processEnsuring on time delivery by excellent Vendor management skillsPlayed a key role in rolling out ISO 20252 process in India Global Operations, identified & filled the process gaps and standardize & maintained the process as per ISO requirementPrepared & maintained QMS documentations
  - Senior Manager, Indian Readership Survey, Client Servicing
    Sept 2016 - Sept 2017
  - Manager, Client Consulting, Marketing Effectiveness
    Nov 2014 - Aug 2016
  - Manager, Indian Readership Survey
    Mar 2014 - Nov 2014
  - Senior Research Executive, Indian Readership Survey
    Jan 2013 - Feb 2014
  - Sr. Operations Executive (Global Operations BASES)
    Jun 2011 - Dec 2012
- BARC India
  Sept 2017 - May 2022
  - AVP, Measurement Science
    Apr 2021 - May 2022
  - AVP, Product Leadership
    Jun 2020 - Apr 2021
  - Senior Manager, Product Leadership
    Jan 2020 - Jun 2020
  - Senior Manager, Market Analytics
    Sept 2017 - Jan 2020
- Nielsen
  Apr 2022 - Aug 2024
  - Director, Media Analytics, Commercial Strategy, India & SEA
    Mar 2024 - Aug 2024
  - Director, Audience Analytics, Commercial Strategy International
    Oct 2023 - May 2024
  - Associate Director, Audience Analytics, Commercial Strategy International
    Apr 2023 - Oct 2023
  - Associate Director, Media Research
    Apr 2022 - Aug 2023
- JioAds
  Aug 2024 - now
  Lead Measurement and Insights
Licenses & Certifications
- Generative AI for Business Leaders
  LinkedIn
  Jul 2024
  View certificate
- Introduction to Social Media Marketing
  Meta
  Jul 2025
  View certificate
- What Is Generative AI?
  LinkedIn
  Jul 2024
  View certificate
- Tesco Retail Media Certification
  Tesco Media and Insight Platform
  Apr 2025
- The Complete Digital Marketing Course - 12 Courses in 1
  Udemy
  Jul 2024
  View certificate