Malek Sabbouh

Experience

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  Syrian Arab Red Crescent

  Jan 2014 - Jul 2018

  - Assisted in coordinating protection programs across six centres and nine mobile teams, effectively managing over a hundred staff to enhance service delivery and response capabilities.- Oversaw monitoring and evaluation of program activities, ensuring the effective integration of gender and protection mainstreaming into all aspects of program delivery, which improved adherence to protection standards and practices.- Efficiently handled complaints raised through hotlines and complaint boxes, ensuring timely and sensitive responses that upheld the trust and safety of beneficiaries.- Assisted in fostering cooperation with departments and committees, enhancing organizational synergy and effectively implementing cross-functional initiatives. Show less - Prepared comprehensive program activity reports that provided insightful analysis and facilitated informed decision-making among senior management and stakeholders.- Processed and analyzed various data sets, translating complex information into actionable insights that significantly enhanced programme outcomes and strategic planning.- Meticulously managed and monitored information flows related to mobile teams and centres, ensuring accurate and timely dissemination of operational data across the organization.- Led the implementation and management of data protection procedures, safeguarding sensitive information and ensuring compliance with national and international standards. Show less - Successfully identified protection risks and conducted thorough assessments targeting specific protection concerns, enhancing the effectiveness of protective measures and interventions for vulnerable populations.- Organized and actively participated in awareness sessions and campaigns, significantly raising community understanding and support for protection principles and practices.- Actively participated and represented the protection programme in humanitarian aid convoys, evacuations, and responses, which was key in ensuring coordinated and effective aid delivery during critical situations. Show less

  • Programme Administrative Assistant

    Oct 2016 - Jul 2018

  • Programme Reporting Officer

    Oct 2015 - Sept 2016

  • Project Activities Facilitator

    Jan 2014 - Sept 2015
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  International Committee of the Red Cross - ICRC

  Aug 2018 - Jul 2019

  Administrative Assistant

  - Effectively managed organisational premises' maintenance, furniture, and security, ensuring a safe and conducive work environment that enhanced operational efficiency.- Oversaw the accommodation arrangements for the organization's employees, ensuring comfortable and suitable living conditions contributing to higher staff satisfaction and retention.- Supervised a support team for sixteen premises, enhancing team performance and operational continuity through effective leadership and resource management.- Supervised a sixteen-member support team across premises, enhancing team performance and operational continuity through effective leadership and resource management. Show less

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  ACTED

  Oct 2019 - Oct 2020

  Project Officer

  - Effectively managed the response mechanisms for feedback, suggestions, and complaints through information desks, helplines, and feedback boxes, enhancing organizational responsiveness and stakeholder satisfaction.- Developed innovative information-sharing tools that streamlined communication processes and increased access to vital information for project beneficiaries and stakeholders.- Coordinated and followed up on surveys, focus group discussions, and participatory assessments, yielding valuable insights that directly influenced project design and implementation strategies.- Ensured the rigorous integration of gender and protection principles at the field level, significantly improving project inclusivity and safeguarding vulnerable groups against discrimination and harm. Show less

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  UNHCR, the UN Refugee Agency

  Nov 2020 - now

  - Successfully followed up on and addressed identified protection risks, enhancing safety and security measures for vulnerable groups within the operational area.- Effectively monitored the conditions and needs of displaced individuals and returnees, ensuring timely interventions and support to uphold their rights and dignity.- Spearheaded advocacy initiatives for displaced people and returnees, resulting in increased awareness and improved policy responses to meet their specific rights and needs.- Provided robust support in coordination activities within the protection unit, optimizing collaboration and efficiency in response efforts across multiple stakeholders.- Diligently monitored and enforced age, gender, diversity, and disability inclusion standards along with protection mainstreaming, significantly enhancing the organization’s activities' inclusivity and effectiveness. Show less - Enhanced community resilience and self-management by providing consistent support and follow-up to community-based structures, leading to more effective local governance and dispute resolution.- Served as the focal point for the accountability of the affected population (AAP), including the complaints feedback mechanism, ensuring timely and effective resolution of issues raised by the community, which enhanced trust and transparency between the organization and beneficiaries.- Represented the unit effectively in the multi-functional team, facilitating the successful handover of projects to partners, including government entities, which strengthened partnerships and project sustainability.- Led the follow-up and implementation of diverse assessments, generating critical data that informed strategic decisions and improved program outcomes.- Responsibility for community-led initiatives and outreach programmes: Spearheaded community-led initiatives and outreach programs that fostered community engagement and empowerment, significantly boosting local participation in protection strategies.- Coordinated closely with the cash-based intervention programme to integrate protection considerations, ensuring that financial aid was aligned with the protection needs of vulnerable populations. Show less

  • Protection Associate

    Jun 2023 - now

  • Senior Community-Based Protection Assistant

    Nov 2020 - Jun 2023