
Devesh Pandey
Back End Developer

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About me
Technical support Associate | gamer | book lover
Education

TIT College, Anand Nagar, PB No. 24, Post Piplani, BHEL, Bhopal - 462021
2014 - 2018
Technocrats Institute of Technology, Piplani, B.H.E.L, Bhopal -462021
2014 - 2018Bachelor's degree Bachelor of Engineering
Experience

Mobiloitte
Aug 2018 - Dec 2018Back End DeveloperI was a back end developer here in this company for 4 months and mainly worked on LAMP(Linux,Apache,MySQL,PHP )

HGS - Hinduja Global Solutions
Mar 2019 - nowProcess Consultant Performed necessary checks on network infrastructure between Client side and service provider, applied monitoring tools and responded to alerts Identified problems and errors prior to or when they occured Identified root cause of incidents and problems , provided efficient and comprehensive resolution of incidents and requests If required escalated requests and exceptions to the 2nd line support team Logged all such incidents in a timely manner with the required level of detail Reported and escalated issues to 3rd party vendors if necessary Provided continuous feedback to clients and affected parties Show less

Tech Mahindra
Dec 2020 - Jun 2021Technical Support Associate
Accenture
Dec 2021 - nowColud/Technical Support Associate
Licenses & Certifications
- View certificate

Learning Kubernetes
LinkedInJun 2023 - View certificate

Listening to Customers
LinkedInMar 2023 - View certificate

Customer Service Specialist
Aspiring Minds - View certificate

Digital Body Language
LinkedInJun 2023 - View certificate

Improving Your Listening Skills
LinkedInJun 2023 - View certificate

Writing in Plain English
LinkedInJun 2023 - View certificate

Business Analyst
Aspiring Minds - View certificate

English Comprehension
Aspiring Minds - View certificate

Proficiency in English
Aspiring Minds - View certificate

Choosing a Database: PostgreSQL, MySQL, Mongo, and Cloud
LinkedInJun 2023
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