Ciara Ward

Experience

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  KC Commercials

  Jun 2011 - Aug 2011

  Office Assistant

  Sending Invoices to ClientsKeeping Track of InventoryAnswering CallsGeneral Office Admin

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  OCS One Complete Solution

  Apr 2013 - Dec 2016

  I take on many roles within OCS at Dublin Airport which have been stated below. One of the current positions i hold is USCBP Customer Service Agent.Some of my duties include: Assisting United States Government law enforcement Officers with the processing of passengers attempting to gain entry into the United States of America. To include but not limited to:Answering general traveler questions, reviewing U.S. entry documents and forms, directing passengers according to nationality, observing behavioral cues and reporting such to the appropriate authority. Show less

  • USCBP Customer Service Agent

    May 2014 - Dec 2016

  • Customer Care Agent, Team Leader,

    Apr 2013 - Dec 2016
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  Hilton Worldwide

  Jan 2014 - Jul 2014

  Groups, Conference & Events Intern

  As part of studying Hospitality Management in DIT, I completed an Internship at The Hilton Dublin Airport. I worked in the Groups, Conference and Events Department of the hotel and helped my team mates with anything they may need. Some of my duties and responsibilities included:-Assisting in the preparation and issue of weekly function sheets, menus & reports-Handle all administrative tasks in an efficient and timely manner and achieve set targets-Open Pis for the day and post relevant costs-Prepare daily Meet and Greet Packs-Assist with preparing Event Agreements for confirmed bookings. -Assist with imputing rooming lists into the Reservations System During my Internship i also worked quite closely with the Revenue Department of the hotel and gained quite a lot of knowledge of both departments. I have also completed many online training courses from The Hilton University while working at Hilton Dublin Airport. I also have great knowledge of OnQ and Gem Show less

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  Ryanair - Europe's Favourite Airline

  Dec 2016 - now

  Administration of all incoming invoices, both by post and emailMaintain vendor master dataProvide support to accounts payable account representativesEnsure efficient circulation of invoices throughout the organisationEnsuring compliance with all corporate policiesProcessing high volume invoices into our SAP accounting packageValidating high volume invoices into our Workflow and Airpas finance systemEnsure scanning and archiving is completed in a timely mannerPerform related ad-hoc admin duties as required Show less

  • Chargeback Manager

    Oct 2020 - now

  • Accounts Payable Team Leader

    Mar 2018 - Oct 2020

  • Account Payable Representative

    Oct 2017 - Feb 2018

  • Accounts Payable Administrator

    Dec 2016 - Oct 2017