Darma DJKOMP

Experience

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  Outsource: IT Service Delivery

  Aug 1997 - Nov 2005

  Outsourcing Consultant

  ASIA MAKMUR. PT (Nov 2005)Industry: Garment Industry (JEMBATAN LIMA)HADIPUTRA, PT (Jan 2004)Industry : Garment Industry/ Manufacturing (KARET JAKARTA PUSAT)WIRA INSANI. PT (Wheatherford. USA) (Jan 2003)Industry: Oil & Gas (Gran Melia Tower . 11th floor)GM COMP (Jan 2000)Industry: Computer Store (Gajah mada Plaza)BINTANG JAYA, PT (August 1997 – Oct 1999)Industry: Trading (TANAH ABANG)

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  Sar Investment. Pt ( SAR ltd. HK )

  Jan 2002 - Dec 2002

  IT SERVICE DELIVERY AND Outsource

  Industry: Overseas Employment Center, HongkongKey responsabilités :1. Manages server administrators including daily operational and technical support services of emailservers, file servers, Active Directory, and backup server activities.2. Manage service desk team including receive, log, dispatch and resolve support requests, assignseverity level and prioritize support requests to support 2 major offices.3. Manage VPN connection between HK and Indonesia Server using VSAT technology Show less

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  LTED INNO. HK

  Jan 2003 - Dec 2004

  IT TECH SUPPORT MANAGER

  Industry: Software House – ERP Web BasedKey responsabilités :1. Providing IT Tech Support to Customer / users.2. Managing Regional IT Tech Support Team to response and resolve any incident and service request intimely manner, that is defined in SLA.To make / review / improve any policy that apply to stores configuration (i.e. IT Security Policy /Hardware and Software usage / Internet Access).3. Submit monthly reports including incident report, user acceptance letter, engineer timesheet, supportrequest tickets and data asset management. Show less

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  Bellua . Pt ( Bellua . FR )

  Dec 2011 - now

  IT Sales Consultant

  Industry: Office ManagementAs IT- Supervisor. I am responsible for all aspects of the operations of an IT department and to provide professional services to system maintenance, troubleshooting problems, Plan, organize, control and evaluate IT and electronic data operations.Responsibilities :1. Analyze a company’s technology needs, develop systems and software, implement hardware and software, conduct tests and maintain ongoing operations of all systems2. Evaluate a company’s systems and determine the need for upgrades3. Responsible for creating a disaster recovery plan for corporate data and systems4. Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, CCTV, and PABX. 5. Providing expert support and advice as necessary.6. Builds and maintains vendor relationships and manages the purchase of hardware and software products. 7. Oversight of systems and infrastructure for business system, data networks, telephone and internal software development, systems security, upgrades and maintenance.8. Planning and implementation of new initiatives for IT infrastructure and software.9. Oversee IT related assets, software licensing and implementation.10. Develop annual plans for IT, provide the tools needed in the organization, and meet budget, timeline and performance targets set within the organization.11. Management of day-to-day and longer term workflow for IT department, project timelines and its employees. Show less

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  DJKOMP

  Jan 2012 - now

  IT SALES & SUPPORT | System Consultant

  Identifies the customer need and the larger business objectives that a product or feature will fulfill, articulates what success looks like for a product, and rallies a team to turn that vision into a reality.

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  Comeca . Pt ( Comeca . EBT\FR )

  Jan 2012 - now

  IT SERVER ADMINISTRATOR

  Industry: T&D Electrical equipment/ManufacturingAs IT- Supervisor. I am responsible for all aspects of the operations of an IT department and to provide professional services to system maintenance, troubleshooting problems, Plan, organize, control and evaluate IT and electronic data operations.Responsibilities :1. Analyze a company’s technology needs, develop systems and software, implement hardware and software, conduct tests and maintain ongoing operations of all systems2. Evaluate a company’s systems and determine the need for upgrades3. Responsible for creating a disaster recovery plan for corporate data and systems4. Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, CCTV, and PABX. 5. Providing expert support and advice as necessary.6. Builds and maintains vendor relationships and manages the purchase of hardware and software products. 7. Oversight of systems and infrastructure for business system, data networks, telephone and internal software development, systems security, upgrades and maintenance.8. Planning and implementation of new initiatives for IT infrastructure and software.9. Oversee IT related assets, software licensing and implementation.10. Develop annual plans for IT, provide the tools needed in the organization, and meet budget, timeline and performance targets set within the organization.11. Management of day-to-day and longer term workflow for IT department, project timelines and its employees. Show less

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  GRACIOUS PRESCHOOL & KINDERGARTEN

  Jan 2015 - Nov 2018

  IT Business Analyst

  Industry: Preschool & Kindergarten, educationAs IT- Business Analyst. I am in charge of maintaining and enhancing a company's computers system; their responsibilities are adapting information systems, adding new features, providing guidance to employees, taking part in planning sessions, and advising on resource allocation. And Gather the detailed understanding of how the business operates and what their requirements are in the Sales/ Marketing/Back Office areas.Responsibilities :1. Digital marketing activities, blog, websites and digital ads2. Contribute to daily posts online and digital based3. Determine impact of the website content through keyword tracking and Google Analytics4. Keep informed about live events, and digital marketing trends and best practices5. Planned, administered and reviewed research and development activities of the school using media social.6. Handled the tasks of formulating the strategies and policies of research and development using google ads, facebook ads, Instagram, google business, SEO, Website, and Application.7. Developed and implemented programs of research projects, targets and priorities commercial and policy developments.8. Determine impact of the website content through keyword tracking and Google AnalyticsProvided advice on research and development options available in the organization.9. Examine processes holistically to understand the impact of changing them on people, strategy, systems and general business operations. 10. Develop annual plans for IT, provide the tools needed in the organization, and meet budget, timeline and performance targets set within the organization.11. Conduct research on content, SEO, social strategies and sales figures, and use that research to share content, help grow website traffic, and build link. Show less