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Hedy Smith

Hedy Smith

Project Manager / Implementation Services

Followers of Hedy Smith1000 followers
location of Hedy SmithAmherst Junction, Wisconsin, United States

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  • Timeline

  • About me

    PwC US Managing Director | Healthcare IT Executive | Digital and IT Transformation Leader

  • Education

    • Western Governors University

      -
      Master of Science - MS Information Technology Management

    • University of Wisconsin-Stevens Point

      1999 - 2003
      BS Major: Political Science, Major: Business Administration, Minor: Economics

  • Experience

    • Epic

      Jul 2004 - Dec 2011
      Project Manager / Implementation Services

      Led Electronic Medical Record (EMR) implementations and optimizations for healthcare organizations across the United States including Presbyterian Healthcare Services, MediSys Health Network, Mount Sinai Medical Center, Children’s Hospital & Medical Center (Omaha, NE), University of Pennsylvania Health System, Stanford Hospitals and Clinics, and Kaiser Permanente Northern California. Epic Team Lead, Customer Application Success Owner, and Sales Support.

    • Avastone Technologies, LLC

      Jan 2012 - Jan 2013
      Project Manager, eHealth Director

    • Nordic Consulting Partners, Inc

      Jan 2013 - Oct 2014
      Information Technology Consultant

    • Hedy L. Smith Consulting LLC

      Nov 2014 - Dec 2024
      Owner / Healthcare IT Executive

    • Presbyterian Healthcare Services

      Oct 2015 - Sept 2018
      Director, Epic and Ancillary Applications

      Responsible for strategic planning, implementation portfolio management, and support portfolio management of over 100 Epic and non-Epic applications spanning the delivery system and health plan. Partnered with the executive leadership team to establish governance processes in support of the clinical strategy of the organization. Led an engaged team of over 100 employees, managing complex IT operations that spanned a regional care delivery model and health plan.

    • SSM Health

      Sept 2018 - Sept 2024
      Vice President, Enterprise Applications

      Led an engaged, multi-state team of over 350 employees, managing complex IT operations that span clinical, financial, and administrative systems. Thrives on developing innovative staffing models that optimally support all areas of the organization to run, grow, and transform. Oversight of application implementation, optimization, support, reporting, and training of the enterprise application portfolio including the Epic EMR. Responsible for management of the overall application portfolio including optimized utilization, modernization, and application rationalization. Additional team functions included growth (mergers/acquisitions, construction, and Community Connect), IT strategic planning, IT PMO, application development, application integrations, change management, build migration, server support, and business continuity planning. Show less

    • PwC

      Jan 2025 - now
      Managing Director

  • Licenses & Certifications

    • MyChart

      Epic

    • Order Transmittal

      Epic

    • EpicCare Link

      Epic

    • EpicCare Ambulatory

      Epic