Sameer B.

Experience

• 

  American Express

  Sept 2011 - Feb 2019

  I have had the opportunity to oversee a wide variety of critical responsibilities, culminating in the successful attainment of operational excellence and the achievement of business objectives. Key areas of expertise include data analysis and comprehensive reporting, along with proficient vendor management for feature release and discussions.Furthermore, I have effectively managed project capacity and budget, ensuring seamless operations and cost-effectiveness. One of my strengths lies in facilitating effective communication between business partners and technology teams, translating business requirements into actionable technology-focused deliverables.In the field of release management, I have excelled in holding Change Advisory Committee (CAB) meetings and tracking project progress through Rally, Jira and Confluence for meticulous documentation management. Additionally, I have demonstrated exceptional leadership by skillfully managing System Integration Testing (SIT) and efficiently facilitating User Acceptance Testing (UAT).Being committed to delivering top-tier results, I have consistently obtained feature sign-offs from business partners for smooth production releases. My management prowess extends to efficiently handling service requests of varying priorities (S1, S2, S3) using ServiceNow.Throughout my career, I have taken on a proactive role in managing key performance indicators (KPIs), leading and guiding Business Analysts (BAs), and data engineers to deliver high-quality work. Moreover, I have actively contributed to process improvement initiatives, working closely with offshore partners and cross-functional teams to enhance system capabilities.Drawing from my extensive experience, I have confidently managed diverse Business Requirements Documents (BRDs) and played a pivotal role in UAT sign-offs. My commitment to team management and streamlined release procedures has consistently resulted in success with projects. Show less I have effectively managed various vital aspects to drive operational excellence and meet business objectives. Key highlights include conducting comprehensive business unit reviews, effective management of operating and capital expenses, and optimizing critical processes. My expertise extends to skillful headcount management, ensuring optimal resource allocation and team productivity.In addition, I have demonstrated my competency in overseeing the seamless management of critical system versions such as Oracle ERP, Power BI and reconciliation tools. My ability to coordinate Intercompany chargeouts and manage affiliate agreements and SLAs has further contributed to fostering strong partnerships and enhancing operational efficiencies.I have been responsible for creating Statements of Work (SOWs) for vendor engagements, and I have consistently achieved value-driven outcomes through my efforts to do so.My passion for managing effectively, strategizing effectively, and working in collaboration has been instrumental in delivering sustainable results and driving organizational success. Show less

  • Senior Project Manager

    Sept 2016 - Feb 2019

  • Manager

    May 2014 - Sept 2016

  • Business Analyst

    Sept 2011 - Apr 2014
• 

  TO THE NEW

  Oct 2020 - now

  Project Manager & Scrum Master

  As a capable leader, I have been given the responsibility of managing a prominent Dubai-based real estate and retail conglomerate's Data Lake and several data warehouses, enabling data-driven marketing campaigns and in-depth customer behavior research across various Business Units.My specialty is generating meaningful reports from combined data sets in a seamless manner, enabling data-driven decision-making, and promoting corporate expansion. Furthermore, I have had success managing a sizable team of developers to produce top-notch customer-facing applications for the Android, iOS, and Web platforms for a major direct broadcast satellite service provider.My commitment to guaranteeing flawless viewing of various video content has greatly improved the user experience and surpassed client expectations. I have a strong commitment to maximizing project planning, resource allocation, and development procedures in order to continually produce outstanding results Show less