Michael Hanawalt

Experience

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  Vector Marketing

  Jul 2013 - Aug 2013

  Sales Representitive

  Accomplishments: 1. 5% pay raiseMy responsibilities at vector included: 1. In-home sales presentations 2. Cold calling 3. Customer Service 4. Sales 5. Team meetings 6. Reporting and asking for feed back after each successful and unsuccessful sales presentationWhat I gained from Vector Marketing: 1. Better time management 2. A better ability to explain myself to people 3. More confidence in talking to people 4. How to sell products 5. How to conduct myself on the phone* I was only at Vector Marketing for 2 months because it was a summer job. Show less

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  Generation Opportunity

  Sept 2013 - Nov 2013

  Intern for the Campus Representitive

  My responsibilities were: 1. Conduct surveys with the student body 2. Explain any questions a survey taker may have 3. Find people to take the surveysWhat I gained as an intern for Generation Opportunity: 1. A better ability to approach people *I was only at Generation Opportunity for 3 months because the internship only lasted until the election.

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  Mi Jalisco

  Jun 2015 - Sept 2015

  Server

  1. Provided excellent customer service 2. Delivered food to tables in a timely fashion ensuring orders were correct 3. Checked IDs to ensure compliance with ABC laws

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  GNC

  Sept 2015 - Nov 2015

  Sales Associate

  1. Provided exceptional customer service to GNC customers2. Sold products to customers based on individual needs3. Opened and closed store following approved procedures4. Front Faced store items to ensure store looked neat, clean, and stalked at all times 5. Operated the Cash Register, counted the till, and tracked credit and debit transactions6. Prepared and delivered bank deposits7. Used knowledge of supplements to ensure customers achieved desired results8. Prepared products for customers to sample and delivered product information using strong oral communication skills Show less

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  The Fresh Market

  Aug 2016 - Jan 2020

  Deli Clerk/ Floater

  1 .Consistently provided excellent customer service to Fresh Market Patrons2. Prepared food in a timely and accurate manner to 0.10 weight requirement 3. Handled deli complaints 4. Maintained health code complaint work station 5. Consistently maintained superior customer service ratingsAWARDS:1. Employee of the month June 20172. Department of the month Deli July 20173. Gold star recipient for customer service August 20174. Customer Wow January 20185. Customer Wow February 20186. Customer Wow July 20197. Customer Wow July 20198. Customer Wow August 2019 Show less

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  Chesterfield County Public Schools

  Sept 2017 - Aug 2018

  Autism Spectrum Disorder1. Assisted students with various behavioral and academic needs2. Followed behavioral and IEP plans to ensure student success General education, Moderately intellectually disabled (MOID), collaboration classroom1. Assisted students with learning academic content2. Assisted students in learning life skills content3. Collaborated with classroom teacher to ensure positive behavioral and academic outcomes4. Presented ideas to classroom teacher to help with behavioral and academic needs

  • Instructional Assistant in Special Education (Summer)

    Jul 2018 - Aug 2018

  • Instructional Assistant in Special Education

    Sept 2017 - Jun 2018
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  DoorDash

  Oct 2020 - Jan 2023

  Dasher

  Top Dasher - October

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  Dominion Care

  Sept 2022 - Jan 2023

  1:1 counselor

  1:1 counselor for student on the autism spectrum1. Advocated for student needs2. Maintained accurate documentation in accordance with behavioral and IEP goals3. Entered documentation into case management system4. Communicated with parents5. Collaborated with staff to ensure student progress is understood6. Ensured behavioral interventions and academic interventions are caried out as needed7. Retaught concepts to student8. Employed behavioral escalation strategies9. Implemented behavioral and IEP plans to ensure student success Show less

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  RSVP Inc

  Jan 2023 - now

  Employment Specialist

  Proven record in determining and implanting accommodations, job acquisition, job site training, problem solving, creating modifications, and developing creative solutions for clients with intellectual and developmental disabilities.1. Develops accommodations2. Communicates with clients, managers, guardians, referring agencies, and other stakeholders regarding accommodations, progress, and related matters.3. Maintains and upholds strict confidentiality4. Evaluates and analyzes functional abilities to determine modifications, accommodations, and advocates for altered job responsibilities as necessary5. Maintains accurate and thorough updated records by documenting all client interactions, days worked, incident reports, and decisions via case management system6. Writes monthly reports on each client based on stage and funding source7. Consults and staff cases with management when specialized and complex accommodation needs arise 8. Acts as a liaison between client, family, and employer, providing oral and written information to educate as necessary9. Independently creates and maintains daily schedule managing over 30 cases 10. Appropriately and compassionately delivers sensitive and difficult information to clients and other relevant stakeholders while maintaining client dignity and privacy11. Maintains high ethical standards, professionalism, boundaries, and confidentiality 12. Respects cultural norms and accommodate a diverse clientele13. Assists clients with interviews and maintains confidentiality 14. Follows up with employers to ensure hiring and client success 15. Trains clients on their job duties and ensures social integration into the workplace 16. Maintains ongoing communication and education with management to ensure client success and solves issues that arise 17. Mandated reporter18. Presents ideas and collaborates with assistive technology to ensure client success19. Employs de-escalation strategies Show less