Aseeperi Ayobami

Experience

• 

  OPay QR

  Oct 2019 - Dec 2020

  Business Develop Manager

  Profiling new customers and responding quickly to situations. Managing, manipulating, and inputting data. Ensuring a good customer experience.• Implementing new customer service policies and procedures.• Ensuring that the customer has the best experience possible.

• 

  Newedge Finance

  Jan 2021 - May 2023

  Responsible for delivering total satisfaction to customers which will leave them feeling fully satisfied. Providing a “right first time” service to internal and external customers. Identifying and understanding a customer’s needs by using the right questioning techniques. Responsible for assisting customers when something goes wrong and for creating a positive image of the company. Identifying and understanding a customer’s needs by using the right questioning techniques. Engaging customers in a positive and approachable manner. Involved in direct contact with customers by telephone, post, and email. Calculating quotations for customers.

  • Customer Service Representative Team Lead

    Jun 2022 - May 2023

  • Customer Service Representative

    Jan 2021 - May 2023
• 

  FedEx

  Jun 2023 - now

  Customer Service Financial Specialist