Štefan Repčák

Experience

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  Continental

  Jul 2006 - Jun 2009

  CNC Machinist/Shift Leader
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  Transcom Worldwide, Czech Republic

  Jun 2010 - Jun 2011

  Late Collections Operator
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  Equa bank a. s.

  Sept 2011 - Dec 2012

  Early Collections Operator
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  Britannia Hotels Ltd

  Dec 2012 - Aug 2014

  Conference & Banqueting porter
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  Mondial Assistance s.r.o.

  Sept 2014 - Jan 2015

  Operator
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  AB InBev

  Feb 2015 - Jun 2024

  Role evolved from previous assignment to post-Brexit documentation. Responsible for end toend people management, 1 to 1 meetings with direct reports in order to work on theirperformance and career advancement. Keeping track of attendance in terms of holidays andovertime management. Responsible for driving the team engagement. Assigning yearly/halfyearly targets to direct reports, following up on statuses and validating whether achieved ornot for bonus payouts. Building and planning process/team strategies. Setting up KPIs/SLAs and reporting the same to LM. Providing platform to direct reports to bring new ideas in terms of process/engagementimprovement. Fostering creative thinking and coaching direct reports for the next step in theircareer. Stakeholder management of internal as well as external stakeholders from differenttime zones. Building sustainable processes in order to deliver our product OTIF while makingsure the solution is bringing value also for the long term. Show less Built up a team responsible for Brexit related customs documentation for beer productsbetween the UK and EU. Started from scratch, with adjusting the process to continuouschanges along the way. Responsible for stakeholder management in multiple time zones toalign on R&Rs. Kicked off a post-Brexit process for Raw/Packaging material shipped betweenthe UK and EU. Communicating on daily basis with Tax managers from different zones,aligning with UK Tax office when necessary, dealing with Suppliers and Transport companiesas well as with multiple internal teams. Setting up lead-times for internal teams in order toplan, load and ship at the correct time to make sure the correct documents are provided ontime in full. Show less Responsible for setting up new customer accounts and maintaining the correctness ofthe data for the existing ones in SAP and internal database. Customer Master Data governance.Responsible for setting up prices of SKUs and logistical costs for customers.Cooperating with order taking, front office, sales, revenue managers, documentation teamslocated in various time zones around the globe.Responsible for correctness of the pricing setup. Maintaining prices for products inSAP. Providing data reports from SAP/ERP on regular basis. Responsible for trainingnewcomers and updating the process documentation. Focusing also on improving ways ofworking and processes. Show less Responsible for issuing transport documentation such as Invoices, Packing Lists, Certificates ofAnalysis, Certificates of Free Sales, Certificates of Health, Certificates of Orig etc in timely manner. Responsible for correctness of all documentation provided. Communicating with customers, carriers and brewery staff on daily basis. Performing document corrections when necessary. Issuing credit/debit notes. Cooperating with other departments such as Collections, Invoicing, Back Office, Order Taking, Front Office, Transport Planning and others. Resolving ad-hoc issues and tickets in timely manner. Responsible for training newcomers. Show less

  • Supply Master Data Expert

    Jul 2023 - Jun 2024

  • Brexit Documentation Supervisor

    Nov 2021 - Jul 2023

  • Documentation Expert UK

    Dec 2020 - Oct 2021

  • Documentation Expert EUR/NAZ

    Mar 2019 - Dec 2020

  • Senior Documentation Specialist

    Oct 2017 - Mar 2019

  • Customer and Pricing Master Data Specialist

    Sept 2016 - Oct 2017

  • Export Import Documentation Officer

    May 2015 - Sept 2016

  • Bonus Management Officer(Temporary contract worker)

    Feb 2015 - May 2015
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  BlissCraft s.r.o.

  Jun 2024 - now

  Co-founder and Managing Director at BlissCraft s.r.o.

  Co-founded and managed a startup focused on experiential activities and was responsible for building strategic partnerships. I was responsible for overall business strategy, operations and marketing - including website development (WordPress) and customer engagement campaigns.Despite strong creative potential, the business was discontinued due to market challenges. This journey proved me with valuable hands-on lessons in entrepreneurship, stakeholder collaboration, and importance of fast, adaptive decision-making in uncertain conditions. Show less

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  Schleich®

  Dec 2024 - now

  B2B Order Management Agent & SAP Key User

  Acting as a key interface between commercial teams and SAP operations, I support and manage end-to-end B2B order processes for international customers. In addition to day-to-day order handling, I serve as an SAP Key User responsible for system configuration, data maintenance, and process optimization across the sales and logistics lifecycle.Key responsibilities & accomplishments:• Ensure smooth execution of B2B order cycles (from order intake to delivery and invoicing).• Maintain and troubleshoot SAP-related order issues, including blocked orders, partner roles, pricing inconsistencies, and material sourcing.• Perform mass maintenance of customer and order master data to ensure system accuracy during rapid commercial changes.• Coordinate emergency order holds/releases and delivery reassignments to mitigate supply disruptions.• Test new SAP configurations and workflows in test environments before deployment to production.• Document processes (SOPs, manuals) and train users on key SAP transactions.• Actively contribute to system stability and business continuity via stryctured process governance. Show less